SMART Support can be booked by your local Sales Department when you´re on ZAP Level: "Ally"
includes...
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Enhanced Service Levels
4 business hours to respond and 16 business hours to solve, excluding third-party involvement
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Quicker Phone Support
30-second response time guaranteed when calling us
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On-demand Knowledge Base
we welcome requests to create new Knowledge Based videos or articles based on your needs to help you better support your customers
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