Please choose your status
The Zyxel GREEN system allows you to buy spare parts for many Zyxel products, even a long time after the warranty has ended. There are different kinds of spare parts:
- external (accessory) parts, such as power supply, cables and mounting parts
- internal spare parts, such as fans, power modules or daughter boards.
End customers here
To check the product's warranty status and the availability of spare parts, please open a Return Material Authorization to us by using the contact options.
Our RMA staff will check if the device or the spare part shipment is covered by warranty or quote the respective spare part to you by email. Our service centre will handle the parts of your nearest country. If there is no warranty, the quotation will reach you by email and is made in the format of cost estimation. The usual process is to accept the quotation by paying the cost, and then we will send the spare parts immediately to you.
For any assistance, you can get into contact with our RMA department.
Dealers and companies with VAT number here
Dealers and companies with VAT number
We offer a portal directly in our service centre as LMRgo for dealers and companies with a VAT number!
Please open an account or log in to https://de.rma-service.com/page/login.aspx?lang=en.
You can order the spare parts using different payment methods directly at our service centre.
We currently offer English and German as portal language.
The order page looks like this: