If you want to use "Online Firmware Upgrade" but you see the below message, don´t worry, the following steps can help you to start with the upgrade.
„Please note that your new firmware download feature is disabled due to ITS installed. Please contact local support to ensure the upgrade is applicable.“
- Please login to www.myzyxel.com
- You can now find on the right side the "Firmware Download" section
- Find the model you need, best is you´re looking into the (ABFW) letters for exact model!
- Download the Firmware will create a "firmware.zip" file
- You can now unpack it and you find a .bin file
- This .bin file you can upload in your USG