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Unfortunately, we could not verify the warranty status of your device. For devices, purchased in North America, please submit a support request to US support team here
Invalid Serial Number
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Next Business Day Service [NBD] - Activated
There is no Next Business Day Service [NBD] Service activated for this product. For further information check
We are sorry to inform you, that the product is not covered by warranty anymore. If you can prove to us, that you purchased the product within the last two years, please provide a copy of the invoice to us.
Dear Customer, your device was detected as a device purchased from an Internet Service Provider.
Please get in contact with your Internet Service Provider for Support- or Warranty services.
If you are unsure about who your ISP is, please have a look at this article: https://support.zyxel.eu/hc/articles/5898797670034"
Your Product was not found. Please proceed with the Request Form below to create your request.
To open a support request, please enter the Serial Number of your device first.
If you don't know where to find the serial number Click here
If you would like to connect to an L2TP Gateway, that is behind NAT, it is required for Windows Users to enable a special registry key.First, you have to import the registry key to the windows client and reboot your pc. This is due to Windows default programming.
You can find an explanation by Microsoft here (please note that this also complies to Windows 10 / 7)