ZAP - Zyxel Ally Program

1. How does ZAP work?

2. Requirements

3. Tier Points

4. Benefits

2. Requirements

Tier Points Requirements	No requirement – all our partners become Allies!	100	700
Attend Sales & Solutions Training	one employee to attend Sales & Solutions one-hour online webinar	one employee to attend one-day Sales & Solutions workshop	one employee to attend one Sales Workshop and one Tech Workshop or ZCNE
Annual Opportunity Plan Completion			x

You have to be a reseller or distributor to be a partner!

3. Tier Points

The mentioned Tier Points can be accumulated through our devices:

Consumer (0)
Products designed predominantly for the home consumer or small business and typically sold online

Runrate (1)
Products designed for small business and sold through traditional distribution to resellers or online

Licenses (3)
All Licenses

SMB (3)
Vertical Technology products with enhanced feature sets designed to be sold through trained/accredited VARs

Cloud (5)
Cloud based solutions provided by our VAR community

4. Benefits

Upfront Discount on SMB and Cloud Products	5%	8%	12%
Portal Access Up to 30% discount on NFR’s Deal Registration Access Quarterly Incentives	x	x	x
Regional Account Manager		x	x
Access to Technical Sales Engineers	x	x	x
Access to Zyxel Smart Support		x	x
Access to End User Leads		x	x
6 Monthly Roadmap Update	x	x	x
6 Monthly Online Roundtable Invite			x

ZCNE (Zyxel Certified Network Engineer) Training	x	x	x
Preferred Agent Technical Specialist Attention			x
Feature Request Proposal			x
Priority Phone Queue Dedicated Professionals		30 Second Answer Time	30 Second Answer Time
Knowledge Base Article or Video Request			x
Enhanced Service Levels* Time to Response / Time to Solve**	6 / 24	4 / 16	2 / 10