WiFi Site-Survey
You can now entrust the study of your WiFi installations to our experts.
Optimize the quality of your deployments by offering a fast and quality installation to your customers.
Do you want to be supported in defining the optimal location to deploy your access points? Or you don't have the necessary tools to do this on your own? Do not get discouraged. We've got your back covered! Using our WiFi-Site-Survey offer, our technical experts are ready to assist you with this daunting task. Use WiFi-Site-Survey to get the wireless network you and your customers need to bring the best performance possible!
(Image: Example of a signal strength simulation map)
Would you like to know more about our services?
Get in touch with us!
Choose the solution that suits your needs best:
![]() WiFi-coverage study on plan |
![]() Wifi-coverage audit on site |
WiFi-coverage study on plan - Example Download
The Zyxel plan-study
The purpose of the planned study is to determine the type, number and precise locations of the access points necessary for radio coverage of a defined area, depending on the density of WiFi clients and the applications or services envisaged.
Radio coverage simulation
This study begins with a simulation of radio coverage. The goal is to define the location of access points. It considers the topology of the space to be covered, the propagation constraints and the signal attenuation coefficient depending on the materials.
Tools & constraints
The coverage study is carried out by our technical team, using professional planning software. These will calculate the number and type of Zyxel WiFi-access-points to set up according to the size of the walls, their materials, and the configuration of the building and the presence of disturbing elements (cage of the elevator, electrical installations…).
Please note:
One voucher per floor (area max. 2500 square meter) is required and you can suggest 2-3 APs from our portfolio. We can also recommend APs based on your specific environment. Please consider any AP model swap afterwards that needs a new voucher.
Possibility of real-life testing*
This planning study can be supplemented by an on-site service to carry out tests in real conditions in the buildings to be equipped.
*Additional voucher for WiFi coverage audit on-site required!
Detailed report
The technical team gives the client a report containing the coverage study and a list of the necessary equipment.
Available! Order now in our Webshop!
What is the process to get this configuration service?
- Go to our Webshop and buy the product! Available! Order Now!
- Please request an appointment slot from here: Get in touch with us!
Technical Requirements:
Please collect the following information for this service and share it with us on order:
- Scale building plans
- Information on the types of materials used and the constraints of the construction (steel elements, thick walls, glass, aluminium-silicate-glass, elevator shaft, etc.) of the buildings to be covered
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Definition of the area to be covered
- Max. number of users/clients to be expected
- Type of use of the WiFi network: e.g. Basic Internet access, VoIP, Public hotspot, Exchange of large files
- Types of WiFi-clients
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Laptop
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Tablets
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Smartphones
- Others
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- Installation constraints for access points
- Other important information of which Zyxel should be aware
(only available in selected countries)

The Zyxel audit
Its objective is to detect and identify sources of interference, to calculate in real-time a quality index of radio coverage and the channels used. This audit will optimize your WiFi coverage and improve the quality of your WiFi network:
- Reduction in the number of untimely disconnections
- Improved flow
- Detection of terminal configuration problems
- Realization of a mapping for a better distribution of WiFi access points to obtain a uniform distribution of the radio signal
This on-site study can occur before or after the project to analyze and/or correct an existing installation.
Tools & constraints
The coverage study is carried out by our technical team using professional planning software, which will calculate the number and type of WiFi access points to be set up according to the size of the walls, their materials as well as the configuration of the building and the presence of disturbing elements (elevator shaft, electrical installations, etc.) without forgetting the other WiFi networks.
Real-life tests
This study is carried out in buildings that are intended to or already do receive radio infrastructure. The purpose of this audit is to deploy a WiFi network that meets your needs.
Detailed report
At the end of this on-site study, the technical team will give you a report containing the coverage study. In the case of a new installation, a list of materials will be recommended. In the case of an existing installation, areas for improvement and correction will be detailed.
What is the process to get this configuration service?
- Reach out to your dedicated Zyxel Sales contact & discuss specific requirements.
- Please proceed with the next steps in alignment with our Sales team.
Technical Requirements:
Please collect the following information for this service and share it with us when you order it!
- Scale building plans
- Information on the types of materials used and the constraints of the construction (steel elements, thick walls, glass, aluminium-silicate-glass, elevator shaft, etc.) of the buildings to be covered
-
Definition of the area to be covered
- Max. number of users/clients to be expected
- Type of use of the WiFi network: e.g. Basic Internet access, VoIP, Public hotspot, Exchange of large files
- Types of WiFi-clients
-
Laptop
-
Tablets
-
Smartphones
- Others
-
- Installation constraints for access points
- Other important information of which Zyxel should be aware
We´re happy to assist you and to unleash the full power of your WiFi network!
Available! Order now in our Webshop!
What is the process to get this configuration service?
- Go to our Webshop and buy the product! Available! Order Now!
- Please request an appointment slot from here: Get in touch with us!
Would you like to know more about these services?
Get in touch with us!
Terms & Conditions
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Configuration voucher codes are valid for a period of 6 months from the date of purchase onward (expires after 6 months of non-usage)
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We offer our Configuration Support Services in the following languages:
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English, German, French, Dutch, Polish, Italian, Swedish, Finnish, Czech, Spanish, Turkish, Russian
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- If an appointment has been agreed on, and we cannot reach you within 30 minutes after the anticipated appointment, then a reschedule has to be aligned with our staff - please note, that this might, in turn, mean, that desired deadlines from your part might not be able to be fulfilled due to other occupations of technical staff.
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If unexpected issues with the configuration or minor changes are needed, you may contact us up to 6 months after the configuration appointment has been taken and the desired configuration processed to rerun a minor configuration session. Please note, that this needs individual evaluation for every single incident. We reserve the right, based on the efforts to be taken to accommodate your request, to either accept or deny your inquiry and channel it to respective workflows (e.g. normal support case, escalation to R&D, etc.)
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