Zyxel ConfigService Premium (Hotspot, VPN, UTM, Controller)

Zyxel ConfigService Premium

Setup one Zyxel product with a combination of different features from our basic Zyxel ConfigService

Details:

The Premium configuration of a firewall includes:

Configuration of LAN Network (max. 6 Interfaces / DMZ) with IP and DHCP Configuration
Setup of NAT rules / Port Forwarding (max. 10 rules, Virtual Server) and related Firewall Configuration
DNS Setup for query and NAT Loopback
Configuration of UTM profiles and combining to related Security Policy (Firewall) rules
Cleanup and Security check of Firewall rules
Activation of Logs
Setup Time / Date correctly with Timeserver (NTP)
All features from our other Zyxel ConfigServices (max. 3 Services can be combined)
On top 30 Minute free setup wishes (enhancements) based on request

Supported Devices

- All devices running with Firmware ZLD 4.35 and above (ATP, ZyWALL, USG)

What is the process to get this configuration service?

Terms & Conditions

Configuration voucher codes are valid for a period of 6 month from the date of purchase onward (expires after 6 months of non-usage)
We offer our Configuration Support Services in the following languages:
- Englisch, German, French, Dutch, Polish, Italian, Swedish, Finnish, Czech, Spanish, Turkish, Russian
If an appointment has been agreed on, and we cannot reach you within 30 minutes after the anticipated appointment, then a reschedule has to be aligned with our staff - please note, that this might in turn mean, that desired deadlines from your part might not be able to be fulfilled due to other occupations of technical staff.
In case unexpected issues with the configuration or minor changes are needed, you may contact us up to 6 months after the configuration appointment has been taken and the desired configuration processed in order to rerun a minor configuration session. Please note, that this needs individual evaluation for each single incident. We reserve the right, based on the efforts to be taken to accommodate your request, to either accept or deny your inquiry and channel it to respective workflows (e.g. normal suppport case, escalation to R&D etc.)
Within the scope of this ConfigService, Zyxel Networks shall not be liable for loss of profit, other financial losses, e.g. due to downtimes, travel expenses, expenses for rental equipment, indirect damages, consequential damages or similar.