FAQ - Security Appliances and Services

 Frequently Asked Questions

Zyxel delivers different articles and services for our USG, ATP, and VPN devices. Go through a selection of our articles and find out new things, which can fulfil your needs!

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Setup Assistance
You´re looking for assisted configuration by our Professional Services Team?

Zyxel ConfigService Firewall

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Beta Area
You´re may interesting in trying out our new Beta version?

Weekly Firmware / Support Version / Lab Version

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Easy Support Assistance
This information, help us when you raise a Support request!

USG Series - Creating A Diagnostic File

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License Selection
Find the right license for your Zyxel device!

Zyxel License Finder: Find the correct license for your Firewall, Nebula device, Gateway or Switch!

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VPN Overview
You´ve no idea, which VPN is matching your needs?

VPN Guideline - Choosing the right VPN-type for your Home-Office (+Useful Links & Tutorials)

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Easy from USG to ATP!
Switch your hardware to a new generation and Sandboxing feature, with automatic config convert!

Convert your USG/Zywall configuration to ATP using the Configuration Converter

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Routing
Do you need to achieve a specific scenario with routing? Look into our use-case examples!

Policy Routes ( USG/VPN/ATP) - Different scenario usages & configurations

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Live Demo Environment (LABS)
Number one in the VPN setup! The site to Site VPN! View it in a Live Demo!

Virtual LAB - Site to Site VPN

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VPN Client - Automatic Config from USG!
You don´t need to spend your time with manual config, USG will help you easy, quick, safe!

VPN Configuration Provisioning on a USG-Firewall

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macOS User - We have a VPN!
Download our latest version for SSL VPN client and keep your SSL VPN up and running!

SecuExtender for macOS Big Sur 11.0

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GEO IP - Block countries!
With GEO IP, you can block different countries, is that nice?

How to use the Geo-IP feature

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High Availability - 2 devices, full protection!
Combine our devices, for 24/7 uptime.

Device HA Pro Setup

 For more information browse through our article section: Click to start!