FAQ - Other Products (LTE / 5G, DSL, MyZyxel & SecuReporter)

Frequently Asked Questions

Zyxel delivers different articles and services for our product portfolio. Go through a selection of our articles and find out new things, which can fulfill your needs!

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LTE Products

There are several articles that can give you deeper information about our LTE devices and their usage!

LTE / NR 5G Issues Zyxel vs. Provider Issues

NR7101 - 5G Signal - Best way to achieve it and explanation of Cellular Band

Advanced Downloads for 5G devices

LTE Routers - How to use it & troubleshooting

LTE3316 - Using the MAC filter

LTE signal quality parameters

Getting started with the WAH7608

3G / 4G (LTE) cards / dongles and VPN

NR7101 - Connectivity issues and firmware fix for unsupported frequency bands (5G NSA; B8 & N1)

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DSL / xDSL Products

There are several articles that can give you deeper information about our DSL services and their usage!

How to Bridge VMG-Device over ADSL

Setting the VMG as Modem Bridge Mode

Automatic deactivation of ADSL ports

VMG - How to upgrade the firmware

Setting the VMG as Modem Bridge Mode

How to change SSID and WiFi Password on VMG-devices

Portforwarding on an AMG/VMG device?

Activate Logs on VMG / AMG - series devices

VMG Device - Changing the DNS Server

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MyZyxel & SecuReporter Services

There are several articles that can give you deeper information about our online platform services and their usage!

myZyxel Marketplace - Purchase Licenses

Enabling or disabling E-Mail setting for Myzyxel?

Unregister device's from MyZyxel

Re-register ZyWall to another MyZyxel Account

myZyxelCloud Setup - Video Tutorial

SecuReporter - Basic Setup Guide

MyZyxel Platform - Password reset doesn't work

Activate and Link an additional License to a device via MyZyxel.com

MyZyxel shows "no compatible product" message when trying to link my Antivirus/UTM license to my USG FLEX/ATP - What can I do?

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For more information browse through our article sections:

LTE & DSL or MyZyxel & SecuReporter