Welcome to the Nebula Service FAQ section of Zyxel's technical portal. Zyxel Nebula is a comprehensive cloud-based network management solution designed to simplify the deployment and management of your network infrastructure. This FAQ article addresses the most common questions about Nebula services, covering topics such as setup, configuration, monitoring, and troubleshooting. Our aim is to help you leverage the full potential of Nebula for seamless, scalable, and efficient network management.
| Frequently Asked Questions |
Critical Updates
Stay current with key security updates.
License Information
Find out information related to our Bundle and Pro pack features!
- Nebula
- Nebula [License 2.0] - How License Works
- Nebula [MSP Pack] - Activation and Overview of Managed Service Provider
- Nebula [MSP portal] - Cross-org Synchronization and how to move a Site and its devices to another organization
- Nebula [Licensing] - Transfer used Licenses to other devices
- Nebula [Licensing] - Use License Wizard to Assign/Unassign Licenses
Question - Answer:
If the license has expired, would it affect the VPN connection between two ZYXEL devices?
You can still use the VPN service even if the license has expired; the VPN tunnel feature won't become invalid after the license expires.
Nebula Control Center
To use Nebula, getting a grip on the heart of the system, the Nebula Control Center is key!
- Nebula [Device Registration Overview] - How to add/register or remove/delete device from Nebula
- Nebula [Admin] - administrator roles & privileges
- Nebula - Collaborative Detection & Response (CDR)
- Cloud-Saving Mode (Nebula BASE Pack)
Nebula WIFI
How to start? Set up an SSID and may combine it with an authentication page!
- Setting up an SSID with Captive Portal on Nebula Control Center
- Blocking guests from accessing other guest devices in a WiFi-deployment (Nebula, Layer-2-Isolation)
- Nebula [AP] - Best Practice Optimizing 2.4GHz & 5GHz Wireless Network
- Nebula - Configure Smart-Mesh & Wireless Bridge [Root/Repeater Access Point]
- Nebula [AP] - Basic WiFi-Setup (SSID) on Access Points
- Nebula [Guest WiFi] - Configure Guest WiFi with Layer 2 isolation
- Setting off the lights / LED of your Nebula Access Points
Nebula Security
Get up with some articles related to Security products in Nebula and their features!
- Nebula [ZTP] - How to register USGFLEX/ATP gateway in Nebula Control Center
- Nebula - Configure LAN / VLAN interfaces
- Nebula [Device Registration Overview] - How to add/register or remove/delete device from Nebula
- USG FLEX Series in Nebula - Virtual Private Network (VPN)
- Firewall-Configuration on your Nebula Security Gateway (NSG)
- Building up a Site-to-Site VPN in Nebula to a Non-Nebula-Peer
- Configuring the PPPoE internet dial-up on your Nebula Security Gateways (NSG)
- Is it possible to enable NAT Loopback on NSG?
Nebula Switch
Get up with some articles related to Switch products in Nebula and their features!
- Nebula [Switch] - Configure Switch with Static IP to connect to internet
- How to protect your network devices using Nebula Switches?
- Changing PoE Modes on your Nebula Switch
- How to Configure Voice VLAN on Zyxel Nebula Switch
- How to configure Nebula Switch to connect to the Internet?
- Activate cloud-mode on GS1350 Series Switches (Surveillance Switch / Nebula)
-
How to setup static routes for L3 Switches in Nebula?
For more information browse through our article section: Click to start!
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