Frequently Asked Questions
Zyxel delivers different articles and services for our Nebula cloud series. Go through a selection of our articles and find out new things, which can fulfill your needs!
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Setup Assistance
You´re looking for assisted configuration by our Professional Services Team?
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Training & Learning
Find out our Nebula material, to get your certificate!
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License Information
Find out information related to our Bundle and Pro pack features!
Nebula License 2.0 - What it's all about
Nebula MSP Pack Information and Activation
Cross-Organization Synchronization (Nebula MSP Pack)
Admin and Teams (Nebula MSP Pack)
How is my existing Nebula license converted into the new License 2.0?
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Nebula Control Center
In order to use Nebula, getting a grip on the heart of the system, the Nebula Control Center, is key!
Registering a product in Nebula Control Center
Unregister a device on Nebula Control Center
Administrator roles & privileges in Nebula Control Center
Nebula Phase 11 - Nebula Together!
Nebula - Collaborative Detection & Response (CDR)
Cloud-Saving Mode (Nebula BASE Pack)
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Nebula WIFI
How to start? Setup an SSID and may combine it with an authentication page!
Setting up an SSID with Captive Portal on Nebula Control Center
Blocking guests from accessing other guest devices in a WiFi-deployment (Nebula, Layer-2-Isolation)
Improving WiFi roaming on my Nebula Access Points?
What Nebula-compatible Access Points are capable of building up a wireless bridge (WDS, Mesh)
Nebula - Simplified Wi-Fi Setup
Setting off the lights / LED of your Nebula Access Points
Basic WiFi-Setup (SSID) on Nebula Access Points
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Nebula Security
Get up with some articles related to Security products in Nebula and their features!
Register your Firewall in Nebula - Nebula Native Mode
Configuring LAN-Interfaces on the Nebula Security Gateway (NSG)
Adding the USG FLEX to Nebula Cloud: onboarding and license details
How to unregister / reset an USG FLEX from Nebula Control Center (NCC)
USG FLEX Series in Nebula - Virtual Private Network (VPN)
Register your Firewall in Nebula - Nebula Native Mode
Firewall-Configuration on your Nebula Security Gateway (NSG)
Building up a Site-to-Site VPN in Nebula to a Non-Nebula-Peer
Configuring the PPPoE internet dial-up on your Nebula Security Gateways (NSG)
Is it possible to enable NAT Loopback on NSG?
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Nebula Switch
Get up with some articles related to Switch products in Nebula and their features!
Setting up a static IP for Nebula Switch at the deployment stage
How to protect your network devices using Nebula Switches?
Changing PoE Modes on your Nebula Switch
How to Configure Voice VLAN on Zyxel Nebula Switch
How to configure Nebula Switch to connect to the Internet?
Activate cloud-mode on GS1350 Series Switches (Surveillance Switch / Nebula)
How to setup static routes for L3 Switches in Nebula?
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For more information browse through our article section: Click to start!
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