Can I transfer my organization to another account in Nebula Control Center? (Owner change)

Prerequisite/Note: Please note that ownership transfers from Nebula organizations can only be dealt with by you yourself in the frontend - the support team has no possibility from the backend to do the transfer for you. For transferring single devices, the case is different - in this case, you unregister the device first ( Removing a device on Nebula Control Center ), and since the device remains as owned by you in your MyZyxel account, the support team can help you on the MyZyxel-Owner Transfer.

Yes, you can transfer your organization to another e-mail-address - this can be done by navigating to the menu:

Organization > Configure > Administrators

Make then sure to have a second account set as Administrator and set the "Delegate Ownership" activated:

After that, you can change the ownership of an account using the new button "Change Owner":

You will then have to confirm your choice:

After that, you can see that the former Owner now only is an Administrator:

If need be, feel free to then delete the Administrator to make the new Owner the only account able to access the transferred Organization.

More information on administrator roles and privileges can be found here: Administrator roles & privileges in Nebula Control Center