Do you have problems with your WAH7601 and need help troubleshooting?

Table of Content

1) How do I login to the WiFi? 

2) What does the LED lights mean?

3) Power Button

4) Reset the device

5) No WiFi 

6) There is no signal / bad signal

1) How do I login to the WiFi? 

a) Turn off the device with the power button och remove the battery. Under the battery, you can find the credentials for login:

b) Write down the credentials on a note and start up the device again with the power button

c) Find the WiFi name and enter the Key as password.

2) What does the LED lights mean?

Be sure the power button, WiFi and signal are lighting up.

The letter button is only for SMS, so please disregard that. 

LED	Color	Status	Description
	Green	On	The WAH7601 is in the booting state and getting ready for use.
	Blue	On	The WAH7601 is in a full charge state.
	Amber	On	The WAH7601 is in a half-charged state.
		Blinking	The WAH7601 is in the charging state.
	Red	On	The WAH7601 is in a low battery charge state.
		Off	The WAH7601 is not turned on or not in the charging state.
	Blue	Blinking	The WAH7601 has received an SMS message.
	Blue	On	The WAH7601 does not have a connection with a wireless client.
		Blinking (slow)	The WAH7601 has a connection with a wireless client.
		Blinking (fast)	The WAH7601 is setting up a WPS connection with a wireless client.
	Blue	On	The WAH7601 is connected to a 4G LTE network.
		Blinking	The WAH7601's SIM card is registered to a 4G cellular network but there is no network connection.
	Green	On	The WAH7601 is connected to a 3G cellular network.
		Blinking	The WAH7601's SIM card is registered to a 3G cellular network but there is no network connection.
	Purple	On	The WAH7601 is connected to a 2G cellular network.
		Blinking	The WAH7601's SIM card is registered to a 2G cellular network but there is no network connection.
	Red	Blinking	The WAH7601 detected an error while self-testing, or there is a device malfunction, or there is no SIM card detected.

3) Power Button

If the power button is not lighting up try to:

- charge the battery by using the charger - when the power button is blue, the battery is fully charged

- To turn the device on, press the power button until the power LED lights green

- To turn the device off, press the power button and release it when the power LED is off

4) Reset the device

Remove the lid on the back-side and then press the little reset button with a paperclip for 10 seconds. The device should blink red and then the Power LED should turn green.

5) No WiFi 

- If your WiFi symbol on the device doesn't light up. Beside the power button, there is a WPS button - if you hold it down for more than 5 seconds, no device can connect. Hold it for 5 seconds again to re-activate the WiFi network again.

- Make sure you have your computer connected to the right WiFi of WAH7601 by clicking on the WiFi symbol

6) There is no signal / bad signal

- Check your phone to see the connection on your 4G-network - if you have a bad connection on your 4G network it might be the area where you are living

- Go to another location to test the device

- Check your operator's coverage map by searching on Google for "Coverage map 'operators name'"

If you still cannot find your answer here. Please check our user guide here:

User Guide for the WAH7601