I found a wrong power cable in the box of my Zyxel product

For specific markets, we rework devices to meet the requirements of the mains connection. The United Kingdom uses a specific UK-Power-Cord which fits the UK mains socket on the one side.

On the connection to the power block, we may meet two different kinds of connection

<== this is the UK Kettle Lead cable with P/N 57-530-002183B         <== this connection needs a Clover Leaf cable P/N T3794ST

If you meet this issue, we apologize for the inconvenience caused by human error. We will ship the correct cable to you as soon as possible from our nearest service centre. 

To help you very fast we kindly ask to provide us with your address details and the part number you need as an email to eu-rma@zyxel.eu, and we will ship the replacement fastest way to you. No need to return the wrong cable.