Product and Service Suspension Notice of Aurora Cloud Access Camera

This is a suspension notice for Zyxel Aurora Cloud Access Camera (CAM3115), along with its dedicated cloud service in 2017. The cloud-based cameras market has evolved rapidly and the Zyxel Aurora Cloud Access Camera (CAM3115) service has diverged from the broader direction that we are moving towards as a company. Due to challenges in integrating new technologies to the current version and maintaining successful products that meet users’ expectations, we have made the decision to discontinue the cloud service of Zyxel Aurora Cloud Access Camera (CAM3115) as of December 31^st, 2021. Starting on that date, the Zyxel Aurora Cloud Access Camera (CAM3115) will no longer function.

Cloud Service Termination

Effective December 31^st, 2021, Zyxel Networks will terminate the cloud services supporting the applicable Aurora Camera.

Product Support Termination

Effective July 16^th, 2021, the following product will officially be suspended.

We apologize for any inconvenience that this may cause. We reserve the right to change or modify any of the terms and conditions contained in the terms, policies, or guidelines of the notice, at any time and at our sole discretion.