Due to the new regulations in Germany to protect people from call ID spoofing, the government has decided that no German phone numbers will be displayed as sender information for callers from foreign networks.
This is because criminals repeatedly disguise the true origin of an incoming call by displaying a fake number on the telephone display. From December 1, customers will finally be better protected, says Klaus Müller, President of the Federal Network Agency.
To better identify and support our business customers, please log in to the Support Service Portal (this website) with your partner account and click on "Contact Support" to find out the NEW support number to call.
*Please be prepared to use your Kundennummer einzugeben
Read more about the new regulations here:
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