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Urgent! Security Advisory Notification - Firmware Upgrade advise for optimal protection & VPN and GUI Stability Issues

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We are sorry to inform you, that the product is not covered by warranty anymore. If you can prove to us, that you purchased the product within the last two years, please provide a copy of the invoice to us.
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Dear Customer, your device was detected as a device purchased from an Internet Service Provider. Please get in contact with your Internet Service Provider for Support- or Warranty services. If you are unsure about who your ISP is, please have a look at this article: https://support.zyxel.eu/hc/articles/5898797670034"
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Welcome to EMEA Support Portal, your direct Support options are as below:

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Discover our comprehensive online support resources, designed to assist Zyxel Customers worldwide. Community Forum(English): https://community.zyxel.com/ YouTube Channel(English): https://www.youtube.com/channel/UCzCycj-ZzTDZjdvelEpAK0w Education Center(English): https://educationcenter.zyxel.com/ Download Library for Manual, firmware and quick start guides: https://www.zyxel.com/global/en/support/download Tech Library offering additional technical information to business users: https://www.zyxel.com/global/en/support/tech-library Product Selector helping selecting the products matching your needs: https://selector.zyxel.com/ Community Forum(English), YouTube Channel(English), To open a support request, please enter the Serial Number of your device first. If you don't know where to find the serial number Click here
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  1. Zyxel Support Campus EMEA
  2. Nebula
  3. Gateway

Gateway icon Gateway

  • subsection icon VPN
  • SCR50AXE [Secure Cloud-managed Router] - Configure in Nebula and Getting Started
  • Nebula CC - Cloud Monitoring Mode [Hybrid Cloud/Stand-alone mode]
  • SCR50AXE [Secure Cloud-managed Router] - Security Functions [Threat & Traffic Management]
  • Migrating from NSG to new USG FLEX - Feature and Conversion Explanation
  • Nebula CC - Configure DNS Content Filter
  • USG FLEX - Standalone vs. Cloud management for quick, easy and fast setup!
  • Nebula [ZTP] - How to register USGFLEX/ATP gateway in Nebula Control Center
  • Nebula - Configure LAN / VLAN interfaces
  • Nebula [USG20(W)-VPN] - How can I convert my USG20(W)-VPN bundled license to use on Nebula Cloud?
  • Why can't I associate a Nebula PRO/PLUS license with my ATP devices?
  • Nebula [USG/NSG] - Dynamic DNS
  • Nebula - Collaborative Detection & Response (CDR)
  • Nebula [Troubleshooting] - Amazon Alexa / Dot / Echo / Sonos does not work
  • Nebula [USGFLEX/ATP/VPN] - Routing and Traffic Shaping configuration
  • Nebula - Block applications with Application Patrol (App Patrol)
  • Nebula [NSG] - Update firmware per FTP on your Nebula Security Gateway
  • Nebula [NSG] - traffic shaping and global bandwidth limits
  • Nebula - Configuring the PPPoE internet dial-up on your Nebula Security Gateways [NSG]
  • Legacy NSG - Maximum number of routing and firewall rules
  • Nebula - Configure Firewall Rules on your Security Gateway [Security Policy]
  • Nebula [NSG] - Content-filtering does not block Google-related services (e.g. YouTube) on Chrome Browsers
  • Nebula [Firewall] - Configure Policy Routes in Nebula
  • Nebula [Guest WiFi] - Configure Guest WiFi with Layer 2 isolation
  • Nebula [NAT] - Configure NAT Loopback Feature
  • Nebula [Authentication] - Captive Portal Setup on a Firewall [Nebula Security Gateway]
  • Nebula CC - Configure NAT Rule on your firewall(Port Forwarding)

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