We have updated our SSO (Single Sign On) - Login to all Zyxel Systems with a MyZyxel Account! Learn More!

Open Article
days left
get Smart Support
Dear Customer, your country is not supported by EMEA Region Support. Please go to this page to get your Support. Click Here
Please type here...
Please note that we can only offer callbacks in English language at the moment!
Start RMA Process
Model Name:
Warranty Expiration Date:
Unfortunately, we could not verify the warranty status of your device. For devices, purchased in North America, please submit a support request to US support team here
Invalid Serial Number
Unfortunately, we could not verify the warranty status of your device. Please check if you have typed in the serial number correctly and try again. Please contact our support, if it is still not working.

If you are looking for RMA, please register yourself to our support portal or login, since we only offer RMA to our registered customers. Register / Sign in

Next Business Day Service [NBD] - Activated
The query results above are limited to products sold in the EMEA region. They do not apply to other regions
We are sorry to inform you, that the product is not covered by warranty anymore. If you can prove to us, that you purchased the product within the last two years, please provide a copy of the invoice to us.
Your Sales Contact:
Contact your Support Account Owner Start Chat now!
Customer ID
Your Customer ID:
Dear Customer, your device was detected as a device purchased from an Internet Service Provider. Please get in contact with your Internet Service Provider for Support- or Warranty services. If you are unsure about who your ISP is, please have a look at this article: https://support.zyxel.eu/hc/articles/5898797670034"
Your Product was not found. Please proceed with the Request Form below to create your request.
Continue
To open a support request, please enter the Serial Number of your device first. If you don't know where to find the serial number Click here
Logo
Contact us
English Български Čeština Dansk Deutsch Español Suomi Français Magyar Italiano Nederlands Norsk Polski Română Русский Slovenčina svenska Türkçe
Sign in
  1. Zyxel Support Campus EMEA
  2. 5G / LTE
  3. 5G

5G icon 5G

  • 5G Devices - Advanced Downloads [Firmwares and other resources]
  • 4G/5G - How to allow WAN access
  • 5G Routers - How to use it & troubleshooting
  • 5G signal quality parameters
  • LTE / NR 5G Issues Zyxel vs. Provider Issues
  • Magic Office - Setup
  • Magic Office - Spread Mobile signal into your office!
  • NR/5G-Series - Basic Troubleshooting
  • NR/FWA Series - Advanced Troubleshooting [5G Routers]
  • NR/FWA Series [5G Signal] - Cellular Band & Achieving a Good Signal
  • NR5101 - How to use the External Antennas
  • NR7101 - Connectivity issues and firmware fix for unsupported frequency bands (5G NSA; B8 & N1)
  • NR7101 - How to use the dual SIM Function?
  • NR7101 / FWA710 - How to set bridge mode (cellular IP passthrough)
  • NR7101 / FWA710 - Installing and Increase Speed via Zyxel Air App
  • NR7101 / FWA710 - No internet though the built-in WIFI

This website uses cookies

We and our partners use cookies on our site for delivering personalised content, ads and analyzing website traffic. This provides you with better browsing experience. By clicking ‘agree’ or navigating this site, you agree to the use of cookies described in our cookie policy. You can manage your cookie preferences at any time.

Agree
Read More

SOLUTIONS

  • Home
  • Business
  • Service Provider
  • All Success Stories

PRODUCTS & SERVICES

  • Home
  • Business
  • Service Provider
  • myZyxel
  • Technology Library

SUPPORT

  • Training Campus Academy
  • GPL-OSS Software Notice
  • Announcements
  • Downloads

NEWS

  • Press Room
  • Awards & Reviews
  • Newsletters
  • Events

ABOUT ZYXEL

  • Company Overview
  • Green & Social Responsibility
    • CSR Commitment
    • Zyxel's Green Networks

CONTACT US

WHERE TO BUY

PARTNERS

FOLLOW US

Copyright © - Zyxel Support Campus EMEA. All Rights Reserved..

  • Legal Notice
  • Privacy Statement