In case your USG / ZyWall / ATP or any other professional firewall or router is crashing, please upgrade to the latest firmware version and collect console logs via the following procedure:
1. Upgrade the firmware to the latest known firmware. Please also check our weekly firmware build. It's possible, that your issue was already fixed in it.
Weekly Firmware / Support Version / Lab Version
2. Connect to the console port of the USG using terminal software (in this case, we are using Putty).
3. Once you are in the CLI, use the following command to enhance the logging output:
Router> debug kernel console-level 8
4. Send the console logs to the Zyxel Support Team for analysis if the device still reboots and you clearly see messages about this in the logs.
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