In some cases a backup of the currently running configuration (config) should be created in order to have a backup available in an emergency or the support will ask you for analysis purposes about the running configuration (startup-config.conf).
This guide briefly shows where you can find the current configuration and how you can download it.
Login to the device and navigate to
Maintenance > File Manager > Configuration
The current configuration is saved on the device under the name
startup-config.conf
The configuration for the factory settings is saved under
system-default.conf
The configuration can be downloaded via the "Download" button.
A configuration file can be uploaded via Upload Configuration File
Click on Apply on the desired configuration file to apply it to the firewall
More about the different configuration files on the firewall devices can be found here:
USG / ATP Series - Explaining the device partitions and the different types of configuration files