Skip to main content
Logo
Nebula Status Experience Lab
Contact us Contact us
  • myZyxel
  • Nebula
  • SecuReporter
  • Astra
  • Circle
  • Marketplace
  • Store
  • Education
  • Community
Sign in
English (US) Български Čeština Dansk Deutsch Español Suomi Français Magyar Italiano Nederlands Norsk Polski Română Русский Slovenčina Svenska Türkçe
  1. Zyxel Support Campus EMEA
  2. Nebula (Network Management)
  3. Firewall / Cybersecurity

Firewall / Cybersecurity

  • Zyxel USG FLEX H Series [Licence] - Licensing on Zyxel USG FLEX H-Series Firewalls
  • Zyxel VPN [SecuExtender] - if certificate expired in Nebula Firewall and SecuExtender VPN no longer connects.
  • Zyxel USG Lite 60 AX - How to establish an VPN connection with the USG Lite 60 AX by the macOS Sonoma native VPN client?
  • Zyxel Firewall [Nebula] - VPN problem in Nebula after upgrading to macOS Sonoma
  • [FAQ] Firewall High Availability [HA Pro] - Questions and Answers
  • SCR50AXE [Secure Cloud-managed Router] - Configure in Nebula and Getting Started
  • Zyxel Nebula Remote Access VPN - How to configure IKEv2 IPsec Remote Access VPN (SecuExtender client)
  • Nebula CC - Cloud Monitoring Mode [Hybrid Cloud/Stand-alone mode]
  • SCR50AXE [Secure Cloud-managed Router] - Security Functions [Threat & Traffic Management]
  • Nebula (Firewall)- Set DNS Server on a Remote VPN Site
  • Nebula VPN - Configure Routing from L2TP VPN to Site To Site Tunnel
  • Nebula [Orchestrator] - Configure Nebula VPN Orchestrator
  • Migrating from NSG to new USG FLEX - Feature and Conversion Explanation
  • Nebula CC - Configure DNS Content Filter
  • USG FLEX - Standalone vs. Cloud management for quick, easy and fast setup!
  • Nebula [ZTP] - How to register USGFLEX/ATP gateway in Nebula Control Center
  • Nebula - Configure LAN / VLAN interfaces
  • Nebula [USG20(W)-VPN] - How can I convert my USG20(W)-VPN bundled license to use on Nebula Cloud?
  • Nebula [USG/NSG] - Dynamic DNS
  • Nebula VPN - Configure 2FA-Authentication with Google Authenticator
  • Nebula [Troubleshooting] - Amazon Alexa / Dot / Echo / Sonos does not work
  • Nebula [VPN] - Overview of Virtual Private Network (VPN)
  • Nebula [USGFLEX/ATP/VPN] - Routing and Traffic Shaping configuration
  • Nebula - Block applications with Application Patrol (App Patrol)
  • Nebula [MyZyxel/Nebula] - How to Activate Two-Factor Authentication for Nebula/MyZyxel portal access
  • Nebula VPN - Configure Site-to-Site VPN in Nebula between two Nebula Gateways
  • Nebula VPN - Configure IPSec IKEv1 VPN Client (Client-To-Site)
  • Zyxel Nebula [NSG] - Configure L2TP VPNbehind NAT
  • Nebula [NSG] - Update firmware per FTP on your Nebula Security Gateway
  • Nebula [NSG] - traffic shaping and global bandwidth limits
  • Next ›
  • Last »

Sign up for our newsletters to get the latest news!

Follow us on
  • Support
    • Support Overview
    • Community
    • Download Library
    • Warranty Information
    • Security Advisories
    • Other Terms & Announcements
  • Where to Buy
    • Zyxel Marketplace
    • Locate Partners
    • Distributors
  • News
    • Newsroom
    • Press Releases
    • Awards & Reviews
    • Newsletters
    • Blogs
  • Partner
    • Partner Log In
    • Partner Program
    • Ecosystem Partners
  • Company
    • About Zyxel
    • Sustainability
    • Success Stories
    • Zyxel Communications

This website uses cookies

We and our partners use cookies on our site for delivering personalised content, ads and analyzing website traffic. This provides you with better browsing experience. By clicking ‘agree’ or navigating this site, you agree to the use of cookies described in our cookie policy. You can manage your cookie preferences at any time.

Agree
Read More

Copyright © 2024 Zyxel and/or its affiliates. All Rights Reserved. Visit Zyxel

Legal Notice Privacy Statement
Search for an article ...
/hc/theming_assets/01J2ZZZMYH44QZ5DBGXE48CG52
Phase Out Information
Zyxel periodically provides end-of-life information and migration recommendations to our valued customers.
custom
/hc/theming_assets/01J2ZZZN7PVVR88HREAMFW19F1
The Zyxel Community is an online platform dedicated to networking enthusiasts, IT professionals, and Zyxel product users.
custom
/hc/theming_assets/01J2ZZZNGB20MYAWFSNCPJ8QTF
FAQ
The Zyxel online FAQ, dedicate to the frequently asked questions.
USG FLEX L2TP Android, Nebula License Migration, NAS326 Twonky Media Server
Warranty Expiration Date:
Model Name:
The Serial Number that you provided does not correspond to a Zyxel device. To create a Support or Warranty case, please ensure you enter the correct Serial Number.

If your Serial Number is still not matching with our device records, you can proceed with initiating a web support request by completing the form below, once you have successfully registered or logged in.
Your Sales Contact:
United Kingdom

Zyxel Networks UK Ltd.
Ireland

Zyxel Networks UK Ltd.
Belgium

Zyxel Networks Belgium
Czech Republic

Zyxel Networks, o.z.
Denmark

Zyxel Communications A/S
Finland

Zyxel Communications
France

Zyxel France

Germany

Zyxel Deutschland GmbH
Austria

Zyxel Deutschland GmbH

Hungary

Hungary

Zyxel Hungary & SEE
Italy ZYXEL NETWORKS A/S - Fil. Italia
MiddleEastArea

Zyxel İletişim Teknolojileri A.Ş.
Nederland

Zyxel Networks
Norway

Zyxel Communications
Russian Federation

ООО «Зайксел Коммьюникейшнс РУ»

Sweden

Huvudkontor
Spain

Zyxel Networks A/S Succ. In Spain
Estonia

Zyxel Networks UK Ltd.
Bulgaria

Obadete se da govorite s predstavitel na uslugata. Stremim se da otgovorim na vsichki obazhdaniya v ramkite na 3 minuti no v natovareni vremena mozhe da ni tryabva malko poveche vreme

Otvoreni rabotni dni 9: 00-17: 00 chasa

+359 24372659
Greece

Zyxel Networks UK Ltd.
AfricanCountries

Call to speak with a service representative.
We aim to answer all calls within 3 minutes
but at busy times we might need a little longer

Open workdays 9:00-17:00 (GMT +2)

English +44 117 456 5007

Support utilisateur Horaires d'ouverture:
Lun-Ven: 9h-13h et 14h-18h (GMT +2)

Français +33 4 81 69 50 02
Latvia

Zyxel Networks UK Ltd.
Lithuania

Zyxel Networks UK Ltd.
Poland

Zyxel Communications
Romania

Zyxel Communications

Slovakia

Zyxel Networks, o.z.
Switzerland

Zyxel Switzerland
Türkçe

Zyxel İletişim Teknolojileri A.Ş.
Please type here...
Service Type:
Your Customer ID:

Dear Valued Customer,

Your device was detected as a device purchased from an Internet Service Provider.

Please get in contact with your Internet Service Provider (ISP) for Support- or Warranty services.

If you are unsure about who your ISP is, please have a look at this article: Click here to view the article!

We were unable to verify the Support and Warranty status of your device using the provided Serial Number. If you purchased your device in North America, please submit a support request to the US support team here. This portal is exclusively for products and services sold in the EMEA region.
Please attach an invoice of your defective device(s) as proof of purchase.
Dear Zyxel Customer, We are currently experiencing issues with the Serial Number check, which may result in a timeout. Please try again later. In the meantime, you can sign in or continue using the options below without entering a Serial Number. Thank you for your understanding.