Zyxel Circle [License platform] - Onboarding Your Devices

This article covers the process of onboarding devices to the Zyxel Circle platform, including logging in, creating sites, importing devices from MyZyxel, and registering new devices.

Logging in 

If Your Request for Circle Access has been approved, open the Circle. You will be redirected to the MyZyxel Login page:

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Login with Your Circle activated Account and You will be redirected to the Circle Dashboard:

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As an alternative, You can also access Circle through Your MyZyxel Dashboard/Portal.

How Creating a Site in Circle

To start registering Devices, we need first to set up the Site

  • Go to the "My Device" Tab at the Lefthand menu
  • Now click the "+" icon and give the new Site a Name
  • In our case, we chose the Zyxel Virtual Lab, which You can explore here.
  • Then click on "Save" and enter the new Site by clicking on it.

Importing Devices

  • Enter the Site where You want to import/register Devices
  • Click the plus"+" In the upper right corner
  • Сlick on "Import Devices"
  • In terms of import options, you can choose to import from your MyZyxel account or the account of one of your clients

Here we will choose "Import devices from my myZyxel account". After clicking on "Next", we can choose one or multiple Devices for the Import. After we click on "Import(nr. of Devices)", we will get a small message telling us that the import was successful.

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If You want to import Devices from Your Customers Account, You can choose "Import devices from another myZyxel account". After clicking on "Next", enter the E-Mail Address of Your Customer MyZyxel account, and the System will send an Import Request.

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You should see the Pending Request in Your Request Dashboard (We will go into the different Dashboards in another Article).

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On to the E-Mail Your Customer will receive from Circle. The Customer can follow the highlighted Link and select the Device he wants to allow access to.

Note: customer DOES NOT need to have a Circle Account

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The Customer will be redirected to the MyZyxel Login Screen. After a successful login, the Customer can choose which Device(s) he wants to grant access to. To do so, select the Devices and follow the Steps after clicking on "Next(nr. of Devices)"

Note: Customer can deny the request as well

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This Action will be shown in Your Dashboard as well.

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Registering Devices

If Your Device(s) have not been claimed Yet by any MyZyxel Accounts, You can choose to register it.

Enter the Device Details:

  • MAC-Address
  • Serial number
  • Device Name

and click on "Add Device" (You can enter Multiple Devices) 

[This Details in this Screenshot are NOT real]. When You're done, click on "Register (Nr of Devices)".

Note: the Device(s) will be registered to Your MyZyxel/Circle Account and listed under the Site You chose.

Conclusion

Now You can see all registered Devices on Your Dashboard.

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