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  1. Zyxel Support Campus EMEA
  2. Cybersecurity
  3. USG FLEX H Series
  4. VPN

VPN

  • Nebula Site-to-Site VPN — Configure Site-to-Site VPN Between Nebula Gateways Using Standard VPN and VPN Orchestrator
  • Site-to-Site VPN with NAT on Zyxel USG FLEX H - Configuration Guide
  • Using Nebula-Assigned Domain Names for Remote Access VPN
  • How to Configure SSL VPN Connection on Zyxel USG FLEX H Series (with OpenVPN Connect)
  • Site-to-Site IPSec VPN - CHILD_SA config '<name>' not found on
  • How to Configure 2FA Using Google Authenticator for Remote Access IKEv2 VPN & SSL VPN on Zyxel H-Series
  • Zyxel H Series Firewall next-hop in Policy Routes Why Route-Based VPN Replaces Policy-Based VPN – And Why That’s a Good Thing
  • Zyxel Firewall H Series - Tailscale VPN
  • Zyxel Flex H Firewall VPN - Why can't I establish a VPN connection after updating to macOS Sonoma
  • USG FLEX H Series Firewall - How to Configure IKEv2 Remote Access VPN with Apple MAC OS Tahoe 26.2 native VPN client?
  • USG FLEX H Series Firewall - Configure IPSec Site-To-Site VPN on USG FLEX H Series Firewall with dynamic IP
  • USG FLEX H Series Firewall - Configure IPSec Site-To-Site VPN on USG FLEX H Series Firewall with static IP
  • USG FLEX H Series Firewall - IPSec Site-to-Site VPN one Site is behind a NAT
  • USG FLEX H Series Firewall - VPN Clients Options

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Phase Out Information
Zyxel periodically provides end-of-life information and migration recommendations to our valued customers.
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The Zyxel Community is an online platform dedicated to networking enthusiasts, IT professionals, and Zyxel product users.
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FAQ
The Zyxel online FAQ, dedicate to the frequently asked questions.
USG FLEX L2TP Android, Nebula License Migration, NAS326 Twonky Media Server
Warranty Expiration Date:
Model Name:

The Serial Number that you provided does not correspond to a Zyxel device.

To view your available support options, please enter a valid serial number.

To continue without a serial number and with limited options, clear your input and select “I don’t have a serial number.”

How to Find Your Serial Number
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Service Type:
Your Customer ID:

Dear Valued Customer,

Your device was identified as a product purchased through an Internet Service Provider (ISP), a Mobile Network Provider, or a retail shop that obtained the device through one of these providers.

Please contact the Internet Service Provider (ISP), Mobile Network Provider, or the shop where you purchased the device for Support or Warranty services.

Important notice:
Zyxel Networks (support.zyxel.eu) is not responsible for providing support or warranty services for this product, as it was originally designed for exclusive distribution agreements with the partners mentioned above.

Zyxel Communications, the entity responsible for this product line, accepts support requests only through the official support channels of the ISP, Mobile Network Provider, or reseller.

If you are unsure which provider or shop to contact, please refer to the article below:

More Information

We were unable to verify the Support and Warranty status of your device using the provided Serial Number.

If your device is supported in the US region, including: American Samoa, Belize, Bolivia, Canada, Colombia, Costa Rica, Cuba, Dominican Republic, El Salvador, Guam, Guatemala, Haiti, Honduras, Jamaica, Nicaragua, Northern Mariana Islands, Panama, Puerto Rico, U.S. Virgin Islands, or the United States of America, please select the button “Contact US Support”.

For all other regions, please select “Contact Support Other Regions”.

Please note that this portal is exclusively intended for products and services sold in the EMEA region.

Contact US Support Contact Support Other Regions
Please attach an invoice of your defective device(s) as proof of purchase.
Dear Zyxel Customer, We are currently experiencing issues with the Serial Number check, which may result in a timeout. Please try again later. In the meantime, you can sign in or continue using the options below without entering a Serial Number. Thank you for your understanding.