With this, we want to show you how you can determine if you own a Nebula Mobile (LTE/5G) Router or a non-Nebula Mobile (LTE/5G) Router and if it can be used for the Nebula Cloud integration.
Nebula Supported devices:
This article is divided into two sections on how to check your device:
Each mobile router model comes with two possible variants:
Nebula Hardware Variant – can add hardware to NCC organization.
How to recognize the Nebula hardware variant?
Generic Hardware Variant – cannot add hardware to NCC organization
If you don't have the Indicators mentioned above on the Box / Hardware, the device is not supported to integrate into the Nebula Cloud.
Each mobile router model can upgrade to its generic or nebula firmware version.
There is no possibility to update a non-Nebula device to a Nebula device via firmware update.
Nebula Software Variant – supports NCC discovery.
How to recognize software variants of the mobile Router?
Generic Software Variant – does not support NCC discovery
For generic devices, you see the firmware version in the release notes :