Zyxel Warranty [EOS/EOS] - End of Support (EOS/EoS) / End of Life (EOL/EoL) Concepts

Zyxel periodically provides end-of-life information and migration recommendations to our valued customers. For our products that have reached end-of-life more than 3 years ago, please refer to the archived EOL product table

Zyxel EOL and EOS Concepts

• EOL - End of Life - termination of supply of a product from the factory and calculation of the duration of the lifetime warranty.
• EOS - End of Support - removed from support by developers - no firmware is released.

Note: If you have recently purchased a Zyxel device and found it on our End of Life (EOL) and End of Support (EOS) list, please don't worry! This does not mean your device is out of warranty. However, it is important to note that updates, patches, enhancements, and technical support for your device may no longer be available or could be limited. We encourage you to check the EOL and EOS list regularly to stay informed about the support status of your devices. Should you have any questions or need assistance, our customer support team is always here to help.

Check the Warranty

• Check the Warranty of the device here, this applies to devices that have a "Lifetime Warranty"

Products and Warranties

The Limited Lifetime Warranty is valid until an End of Life (EOL) announcement is made on the local Zyxel website.

After EOL, business products with a limited lifetime warranty will be supported by Zyxel for five years.

EOL - this only affects the device's warranty.
EOS - These devices are not applicable. All models not on the EOS list are supported and updated.

We have added the following for your overview:

End of Vulnerability Support: From this date forward, we will no longer provide bug fixed for security Vulnerability

Migration Path: Recommended product for replacement.

You are Looking for this information and about a device that has reached end of life, you can also find information about Migration Path, please check here: End of Life