Zyxel Products Warranty - Products and Warranties

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In this article, you will learn how to check a device's warranty using its serial number. We will also cover key information about warranties before purchasing a device, including an understanding of Warranty Terms and End of Life (EOL) Support Terms. Additionally, you will find a link to a comprehensive list of devices that have reached the End of Service, End of Vulnerability, and End of Life stages. The article includes a link to the latest available updates and provides recommendations on migrating to current devices.

Check the Warranty of the purchased device

If you know the serial number of the product for which you would like to request warranty service, please fill in the details here: Open a request

Note: Zyxel warranty applies only to devices running official factory firmware. Devices with third-party firmware (e.g., OpenWrt) are not covered. For more information about OpenWrt, click here.

Check the warranty offer before the purchase.

  • If the product is not listed on this page, the standard warranty terms and conditions for Europe apply. These are typically 2 years from the date of customer purchase.
  • The latest available updates for End-of-life devices and migration recommendations is available at the link: End-of-Life
  • Please find the Products with a Limited Lifetime Warranty that are now End of Life in the attached list or here End-of-Life*

The data in this table was updated on 28.05.2026

**NBDS

Part Number

Warranty Term

EOL Support Term

Standard Advanced Replacement
  5G / LTE      
No NR2301-EU01V1F 2 Years 2 Years 10 Working Days
  5G/LTE Nebula managed      
No LTE-3301PLUS-EU0102F 2 Years 2 Years 10 Working Days
No FWA505-EU0102F 2 Years 2 Years 10 Working Days
No FWA505V2-EU0102F 2 Years 2 Years 10 Working Days
No FWA-510-EU0102F 2 Years 2 Years 10 Working Days
No FWA515-EU0102F 2 Years 2 Years 10 Working Days
No FWA70-EU0102F 2 Years 2 Years 10 Working Days
No FWA-710-EU0102F 5 Years 2 Years 10 Working Days
  SCR Cloud Router      
No SCR50AXE-EU0101F 2 Years 2 Years 10 Working Days
  USG LITE Family      
No USGLITE60AX-EU0101F 2 Years 2 Years 10 Working Days
  Zyxel USG Flex H Series      
Yes USGFLEX50H-EU0101F 5 Years 5 Years 10 Working Days
Yes USGFLEX50H-EU0102F 5 Years 5 Years 10 Working Days
Yes USGFLEX50HP-EU0101F 5 Years 5 Years 10 Working Days
Yes USGFLEX50HP-EU0102F 5 Years 5 Years 10 Working Days
Yes USGFLEX100H-EU0101F 5 Years 5 Years 10 Working Days
Yes USGFLEX100H-EU0102F 5 Years 5 Years 10 Working Days
Yes USGFLEX100HP-EU0101F 5 Years 5 Years 10 Working Days
Yes USGFLEX100HP-EU0102F 5 Years 5 Years 10 Working Days
Yes USGFLEX200H-EU0101F 5 Years 5 Years 10 Working Days
Yes USGFLEX200H-EU0102F 5 Years 5 Years 10 Working Days
Yes USGFLEX200HP-EU0101F 5 Years 5 Years 10 Working Days
Yes USGFLEX200HP-EU0102F 5 Years 5 Years 10 Working Days
Yes USGFLEX500H-EU0101F 5 Years 5 Years 10 Working Days
Yes USGFLEX500H-EU0102F 5 Years 5 Years 10 Working Days
Yes USGFLEX700H-EU0101F 5 Years 5 Years 10 Working Days
Yes USGFLEX700H-EU0102F 5 Years 5 Years 10 Working Days
  Zyxel ATP Series      
Yes ATP200-EU0102F 5 Years 5 Years 10 Working Days
Yes ATP700-EU0102F 5 Years 5 Years 10 Working Days
  Switches Effortless - Unmanaged      
No GS-105BV5-EU0101F Limited Lifetime 2 Years -
No GS-108BV5-EU0101F Limited Lifetime 2 Years -
No GS1005HP-EU0101F Limited Lifetime 2 Years -
No GS1008HP-EU0101F Limited Lifetime 2 Years -
No XGS1010-12-ZZ0102F Limited Lifetime 2 Years -
No XMG-105-ZZ0101F 2 Years 2 Years -
No XMG-108-ZZ0101F 2 Years 2 Years -
No XMG-105HP-EU0101F 2 Years 2 Years -
No XMG-108HP-EU0101F 2 Years 2 Years -
No XGN100C-ZZ0102F 2 Years 2 Years -
No XGN100Cv3-ZZ0101F 2 Years 2 Years -
  Switches Effortless      
No GS1100-16-EU0103F Limited Lifetime 5 Years 10 Working Days
No GS1100-16-EU0104F Limited Lifetime 5 Years 10 Working Days
No GS1100-24E-EU0104F Limited Lifetime 5 Years 10 Working Days
No GS1100-16E-EU0101F Limited Lifetime 5 Years 10 Working Days
Yes GS1100-16EP-EU0101F Limited Lifetime 5 Years 10 Working Days
Yes GS1100-10HP-EU0102F Limited Lifetime 5 Years 10 Working Days
No GS1100-16S-EU0101F Limited Lifetime 5 Years 10 Working Days
No GS1100-24ES-EU0101F Limited Lifetime 5 Years 10 Working Days
No GS1100-16ES-EU0101F Limited Lifetime 5 Years 10 Working Days
Yes GS1100-16EPS-EU0101F Limited Lifetime 5 Years 10 Working Days
  Switches Simplicity - Webmanaged Desktop      
No GS1200-5-EU0101F Limited Lifetime 2 Years -
No GS1200-5V3-EU0101F Limited Lifetime 2 Years -
No GS1200-8V3-EU0101F Limited Lifetime 2 Years -
No GS1200-10V3-EU0101F Limited Lifetime 2 Years -
No GS1200-5HPV3-EU0101F Limited Lifetime 2 Years -
No GS1200-8HPV3-EU0101F Limited Lifetime 2 Years -
No XGS1210-12-ZZ0102F Limited Lifetime 2 Years -
No XGS1250-12-ZZ0102F Limited Lifetime 2 Years -
  Switches Simplicity - Smartmanaged      
No GS1900-8-EU0102F Limited Lifetime 5 Years 10 Working Days
No GS1900-8HP-EU0103F Limited Lifetime 5 Years 10 Working Days
No GS1900-10HP-EU0102F Limited Lifetime 5 Years 10 Working Days
No GS1900-24E-EU0103F Limited Lifetime 5 Years 10 Working Days
No GS1900-24-EU0102F Limited Lifetime 5 Years 10 Working Days
No GS1900-24EP-EU0101F Limited Lifetime 5 Years 10 Working Days
No GS190024HPV2-EU0101F Limited Lifetime 5 Years 10 Working Days
No GS1900-48-EU0102F Limited Lifetime 5 Years 10 Working Days
No GS190048HPV2-EU0101F Limited Lifetime 5 Years 10 Working Days
  Switches Simplicity - Nebula Smartmanaged      
No GS1915-8-EU0101F Limited Lifetime 5 Years 10 Working Days
No GS1915-8EP-EU0101F Limited Lifetime 5 Years 10 Working Days
No GS1915-24E-EU0101F Limited Lifetime 5 Years 10 Working Days
No GS1915-24EP-EU0101F Limited Lifetime 5 Years 10 Working Days
Yes XMG1915-10E-EU0101F Limited Lifetime 5 Years 10 Working Days
Yes XMG1915-10EP-EU0101F Limited Lifetime 5 Years 10 Working Days
Yes XMG1915-18EP-EU0101F Limited Lifetime 5 Years 10 Working Days
  Switches Flexibilty - Nebula Smartmanaged IP Surveillance 1300 Series    
Yes GS1350-6HP-EU0101F Limited Lifetime 5 Years 10 Working Days
Yes GS1350-12HP-EU0101F Limited Lifetime 5 Years 10 Working Days
Yes GS1350-18HP-EU0101F Limited Lifetime 5 Years 10 Working Days
Yes GS1350-26HP-EU0101F Limited Lifetime 5 Years 10 Working Days
  Switches Flexibilty - Nebula Smartmanaged      
Yes GS1920-8HPV2-EU0101F Limited Lifetime 5 Years 10 Working Days
Yes GS1920-24V2-EU0101F Limited Lifetime 5 Years 10 Working Days
Yes GS192024HPV2-EU0101F Limited Lifetime 5 Years 10 Working Days
Yes GS1920-48V2-EU0101F Limited Lifetime 5 Years 10 Working Days
Yes GS192048HPV2-EU0101F Limited Lifetime 5 Years 10 Working Days
Yes XGS1935-28-EU0101F Limited Lifetime 5 Years 10 Working Days
Yes XGS1935-28HP-EU0101F Limited Lifetime 5 Years 10 Working Days
Yes XGS1935-52-EU0101F Limited Lifetime 5 Years 10 Working Days
Yes XGS1935-52HP-EU0101F Limited Lifetime 5 Years 10 Working Days
Yes XS1930-10-ZZ0101F Limited Lifetime 5 Years 10 Working Days
Yes XS1935-12F-ZZ0101F Limited Lifetime 5 Years 10 Working Days
Yes XS1930-12HP-ZZ0101F Limited Lifetime 5 Years 10 Working Days
  Switches Ultimate - L2+ managed      
Yes XGS2210-52-EU0101F Limited Lifetime 5 Years 10 Working Days
  Switches Ultimate - Nebula L2+/L3 managed      
Yes GS2220-10-EU0101F Limited Lifetime 5 Years 10 Working Days
Yes GS2220-10HP-EU0101F Limited Lifetime 5 Years 10 Working Days
Yes GS2220-28-EU0101F Limited Lifetime 5 Years 10 Working Days
Yes GS2220-28HP-EU0101F Limited Lifetime 5 Years 10 Working Days
Yes GS2220-50-EU0101F Limited Lifetime 5 Years 10 Working Days
Yes GS2220-50HP-EU0101F Limited Lifetime 5 Years 10 Working Days
Yes XGS2220-30-EU0101F Limited Lifetime 5 Years 10 Working Days
Yes XGS2220-30HP-EU0101F Limited Lifetime 5 Years 10 Working Days
Yes XGS2220-30F-EU0101F Limited Lifetime 5 Years 10 Working Days
Yes XGS2220-54-EU0101F Limited Lifetime 5 Years 10 Working Days
Yes XGS2220-54HP-EU0101F Limited Lifetime 5 Years 10 Working Days
Yes XGS2220-54FP-EU0101F Limited Lifetime 5 Years 10 Working Days
Yes XMG2230-28HP-ZZ0101F Limited Lifetime 5 Years 10 Working Days
Yes XMG2230-52HP-ZZ0101F Limited Lifetime 5 Years 10 Working Days
Yes XS3800-28-ZZ0101F Limited Lifetime 5 Years 10 Working Days
  Switches Ultimate - Nebula L3 Managed      
Yes CX4800-56F-EU0101F Limited Lifetime 5 Years 10 Working Days
Yes CX4800-56F-ZZ0102F Limited Lifetime 5 Years 10 Working Days
Yes CX4800-56F-ZZFN01F Limited Lifetime 5 Years 10 Working Days
Yes CX4800-56F-ZZDC01F Limited Lifetime 5 Years 10 Working Days
Yes CX4800-56F-EUAC01F Limited Lifetime 5 Years 10 Working Days
  Switches Ultimate - L3 Managed      
Yes XGS4600-32-ZZ0102F Limited Lifetime 5 Years 10 Working Days
Yes XGS4600-32F-ZZ0102F Limited Lifetime 5 Years 10 Working Days
Yes XGS4600-52F-ZZ0101F Limited Lifetime 5 Years 10 Working Days
  1G/10G Transceivers      
No 91-010-204001B 5 Years 2 Years 10 Working Days
No 91-010-203001B 5 Years 2 Years 10 Working Days
No 91-010-172001B 5 Years 2 Years 10 Working Days
No SFP10G-T-ZZ0101F 5 Years 2 Years 10 Working Days
No SFP10G-SR-ZZ0101F 5 Years 2 Years 10 Working Days
No SFP10G-LR-ZZ0101F 5 Years 2 Years 10 Working Days
No DAC10G-1M-ZZ0103F 5 Years 2 Years 10 Working Days
No DAC10G-3M-ZZ0103F 5 Years 2 Years 10 Working Days
No SFP-SX-E-ZZBD01F 5 Years 2 Years 10 Working Days
No SFP-LX-10-E-ZZBD01F 5 Years 2 Years 10 Working Days
No SFP10G-SR-E-ZZBD01F 5 Years 2 Years 10 Working Days
No SFP10G-LR-E-ZZBD01F 5 Years 2 Years 10 Working Days
  25G/100G Transceivers      
No SFP25G-SR-ZZ0101F 5 Years 2 Years 10 Working Days
No SFP25G-LR-ZZ0101F 5 Years 2 Years 10 Working Days
No DAC25G-1M-ZZ0101F 5 Years 2 Years 10 Working Days
No DAC25G-3M-ZZ0101F 5 Years 2 Years 10 Working Days
No QSFP100G-SR4-ZZ0101F 5 Years 2 Years 10 Working Days
No QSFP100G-LR4-ZZ0101F 5 Years 2 Years 10 Working Days
No MPO-10M-ZZ0101F 5 Years 2 Years 10 Working Days
No DAC100G-1M-ZZ0101F 5 Years 2 Years 10 Working Days
No DAC100G-3M-ZZ0101F 5 Years 2 Years 10 Working Days
No DAC100F25-1M-ZZ0101F 5 Years 2 Years 10 Working Days
No DAC100F25-3M-ZZ0101F 5 Years 2 Years 10 Working Days
  PoE injectors and Accessories      
No POE12-30W-EU0101F 5 Years 2 Years 10 Working Days
No POE12-60W-EU0101F 5 Years 2 Years 10 Working Days
No POE12-90W-EU0101F 5 Years 2 Years 10 Working Days
No POE12-3PD-ZZ0101F 5 Years 2 Years 10 Working Days
No ACCESSORY-ZZSW01F - - N/A
No SURGEPRO-GE-ZZ0101F 2 Years 2 Years N/A
  Rugged Switches      
Yes RGS200-12P-ZZ0101F Limited Lifetime 5 Years 10 Working Days
Yes RGS100-5P-ZZ0101F Limited Lifetime 5 Years 10 Working Days
  500 Series Standalone/Nebula Access Points      
No NWA50AX-EU0102F 2 Years 2 Years 10 Working Days
No NWA50AXPRO-EU0102F 2 Years 2 Years 10 Working Days
No NWA55AXE-EU0102F 2 Years 2 Years 10 Working Days
No NWA55AXPRO-EU0102F 2 Years 2 Years 10 Working Days
No NWA55AXPTP-EU0102F 2 Years 2 Years 10 Working Days
No NWA90AXPRO-EU0102F 2 Years 2 Years 10 Working Days
No NWA30BE-EU0102F 2 Years 2 Years 10 Working Days
No NWA50BE-EU0102F 2 Years 2 Years 10 Working Days
No NWA50BEPRO-EU0102F 2 Years 2 Years 10 Working Days
No NWA55BE-EU0102F 2 Years 2 Years 10 Working Days
No NWA90BE-EU0102F 2 Years 2 Years 10 Working Days
No NWA90BEPRO-EU0102F 2 Years 2 Years 10 Working Days
  5000 Series Unified Standalone/Nebula/AP Controller Managed Access Points  
Yes WAX300H-EU0101F Limited Lifetime 5 Years 10 Working Days
No IAP500BE-EU0101F 2 Years 2 Years 10 Working Days
  AX Series Unified Standalone/Nebula Access Points      
Yes NWA210AXV2-EU0101F Limited Lifetime 5 Years 10 Working Days
  AX Series Unified Standalone/AP Controller Managed/ Nebula Access Points  
Yes WAX610D-EU0101F Limited Lifetime 5 Years 10 Working Days
Yes WAX630S-EU0101F Limited Lifetime 5 Years 10 Working Days
Yes WAX655E-EU0101F Limited Lifetime 5 Years 10 Working Days
  BE-WIFI 7 Series      
Yes NWA110BE-EU0101F Limited Lifetime 5 Years 10 Working Days
Yes NWA130BE-EU0101F Limited Lifetime 5 Years 10 Working Days
Yes NWA210BE-EU0101F Limited Lifetime 5 Years 10 Working Days
Yes NWA240BE-EU0101F Limited Lifetime 5 Years 10 Working Days
Yes WBE510D-EU0101F Limited Lifetime 5 Years 10 Working Days
Yes WBE530-EU0101F Limited Lifetime 5 Years 10 Working Days
Yes WBE630S-EU0101F Limited Lifetime 5 Years 10 Working Days
Yes WBE660S-EU0101F Limited Lifetime 5 Years 10 Working Days
Yes WBE665S-EU0102F Limited Lifetime 5 Years 10 Working Days
  Wireless Accessories      
No ACCESSORY-ZZ0102F 2 Years 2 Years -
No ACCESSORY-ZZ0106F 2 Years 2 Years -
No ACCESSORY-ZZ0107F 2 Years 2 Years -
No ACCESSORY-ZZ0108F - - -
No ACCESSORY-ZZ0113F 2 Years 2 Years -
No ACCESSORY-ZZ0115F 2 Years 2 Years -
No ACCESSORY-ZZ0116F 2 Years 2 Years -
No ANT2105-ZZ0201F 2 Years 2 Years -
No 91-005-074001G 2 Years 2 Years -
No 91-005-074003G 2 Years 2 Years -
No 91-005-075004G 2 Years 2 Years -
No 91-005-075002G 2 Years 2 Years -
No ACCESSORY-ZZ0109F 2 Years 2 Years -
No ACCESSORY-ZZ0110F 2 Years 2 Years -
No ACCESSORY-ZZ0111F 2 Years 2 Years -
No ACCESSORY-ZZ0112F 2 Years 2 Years -
  VDSL2 Gateway      
No DX3301-T0-EU01V1F 2 Years 2 Years -
No DX3301-T0-DE01V1F 2 Years 2 Years -
No VMG3625-T50B-EU02V1F 2 Years 2 Years -
No VMG4005-B50A-EU01V1F 2 Years 2 Years -
  Gigabit WiFi 6 Gateway      
No EX3301-T0-EU01V1F 2 Years 2 Years -
No EX3501-T0-EU01V2F 2 Years 2 Years -
  Gigabit WiFi 7 Gateway      
No EE3301-00-EU01V1F 2 Years 2 Years -
No WE3300-00-EU02V1F 2 Years 2 Years -


**NBDS (Next Business Day Shipment): For selected products, Zyxel offers a chargeable Next Business Day Shipment service in addition to the standard free-of-charge service; to qualify, customers must purchase a service license and activate it through registration.

  • NBDS is available for Firewall, Switch, and WLAN (Access Point) products.
  • NBDS licenses are now offered in 1-year and 2-year durations and can be purchased through distributors, Zyxel Circle, or the Zyxel Marketplace.

  • Users cannot transfer the license to another device, as the assignment becomes permanent once it is activated. However, in the case of an RMA replacement, NBDS license transfer is handled by Zyxel support.

*Limited Lifetime Warranty: Defined as the product’s lifetime from its launch and first supply in the EU region until the End of Life (EOL) announcement on the local Zyxel website; business products are supported for an additional five years after the EOL announcement by the EU Zyxel Service Centre.


 

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