Regular updates for your Network Attached Storage (NAS) are crucial for several reasons. Firstly, updates often contain security patches that protect your NAS from evolving cyber threats, minimizing the risk of data breaches or unauthorized access. Secondly, updates frequently include performance enhancements and bug fixes, ensuring that your NAS operates efficiently and smoothly. Additionally, updates address compatibility issues, ensuring seamless integration with other devices and networks. By keeping your NAS up-to-date, you safeguard your data, optimize performance, and maintain compatibility, ultimately ensuring the reliability and effectiveness of your storage solution.
Disclaimer! This article offers a general overview of the series and may not apply uniformly to every model, software/firmware version. Before purchasing or using the device, please consult the model/version-specific documentation or reach out to technical support for accurate information.
You can find the latest updates for all Zyxel NAS models on the official Zyxel website.
Before upgrading your Zyxel NAS (Network Attached Storage), it's essential to take certain precautions to ensure a smooth and successful upgrade process. Here are some tips:
- Backup Your Data: Before initiating any upgrade, make sure to back up all your data stored on the NAS. This ensures that even if something goes wrong during the upgrade process, your important files and data remain safe.
- Check Compatibility: Verify that the upgrade you're planning is compatible with your Zyxel NAS model. Refer to the official Zyxel website or user manual for compatibility information.
- Review Release Notes: Read the release notes for the upgrade version carefully. They often contain important information about new features, enhancements, bug fixes, and any known issues.
- Check System Requirements: Ensure that your NAS meets the system requirements specified for the upgrade.
- Update Firmware: If there are any intermediate firmware updates available that you haven't installed yet, consider applying them before upgrading to the latest version.
- Perform a Test Run: If possible, perform a test run of the upgrade process in a controlled environment before applying it to your production NAS.
- Ensure Sufficient Power and Connectivity: Make sure your NAS has a stable power source and uninterrupted network connectivity throughout the upgrade process.
- Follow Manufacturer Instructions: Follow the upgrade instructions provided by Zyxel carefully.
- Monitor the Upgrade Process: Stay vigilant during the upgrade process and monitor it closely for any errors or abnormalities.
By following these tips, you can minimize the risks associated with upgrading your Zyxel NAS and ensure a successful outcome.
Disclaimer: End-of-Life Product Notice
We regret to inform you that the product "NAS326/NAS540/NAS542" has reached the end of its useful life. As a result, technical support for this device may be limited. Please be aware that any manipulation or use of a device that is already end-of-life is entirely at your own risk.
We appreciate your understanding in this matter and encourage you to consider upgrading to our latest products for optimal performance and continued support. If you have any questions or require assistance, please feel free to contact our customer service team.
Thank you for your understanding and continued trust in our products.
Procedure Online Firmware Upgrade
Please log in to the NAS WEB GUI, there are three ways to log in, choose any convenient for you:
- Findme website to access GUI
- Type NAS IP in the browser to access GUI, you can view the NAS IP from the DHCP list of your Router.
- Type NAS model name in the browser
Click Control Panel > System > FW Upgrade > Latest Firmware Check
- Click “Check Now” to check the latest firmware version
- The Firmware can be applied with the "Upgrade Now" Button
If the check fails, please make sure that the NAS has the correct gateway and DNS set up, these can be checked on "Control Panel > Network > TCP/IP"
Procedure Local Firmware Upgrade
If you want to upgrade the firmware locally, you can navigate to:
Control Panel > System > FW Upgrade > Manual Firmware Upgrade and select the .bin file
Troubleshooting after Firmware Upgrade
To avoid the remote code execution vulnerability, the password doesn't accept special characters! # $ % & ( - | after updated to the latest firmware. If you cannot log in to the web interface after the upgrade, please press the hardware reset button at the back of the NAS for 2 seconds, and you will hear one beep sound, then release the hardware reset button. This resets the NAS's IP address and password to the default setting (admin/1234).
- This reset will not erase all configuration of NAS, it will only reset the password for the admin and the network IP
- This reset will not cause any data loss or damage in your NAS device or disk
- If the IP of the NAS device was a static IP, the IP would switch automatically after the reset.
Please access Web GUI >> Control Panel >> Network >> TCP/IP >> Network Interface to re-configure the network Settings