Zyxel Nebula NCC: Remote SSH and Remote Configurator Live Tools

Beginning with Nebula Release 19.20, the Remote SSH and Remote Configuration features are now included for all organizations using the Nebula Base Pack—no Pro Pack license required.

Previously, access to these capabilities required upgrading an organization to the Nebula Pro Pack. With this update, all newly created organizations (which start on the Base Pack by default) can immediately leverage these remote management functions without any additional licensing.

Affected Product Lines

• USG FLEX H Series

• USG FLEX / ATP Series

• Firewalls in Monitoring Mode

• Mobile Routers

• Access Points

• Switches

Impact on Mobile Routers

• Mobile Routers no longer require a Pro Pack license to use Remote Configurator.

• Future Mobile Router models will be categorized as NebulaFlex and NebulaFlex PRO:

  • NebulaFlex models are suitable for home or SOHO environments that do not benefit significantly from Pro Pack features.

  • NebulaFlex PRO models are intended for larger-scale deployments with cloud-managed APs, switches, and firewalls that utilize Pro Pack capabilities.

How to SSH to the switch in Nebula?

With the 'Remote SSH' option, you can establish a remote SSH connection to your Nebula AP by specifying the service port number and following the steps below:

• Copy the remote SSH link that has been successfully generated.

“The device will use this port to create a reverse SSH connection. In case the session is not built or it cannot be used, choose other port or allow these ports in the network firewall.”

How can I remotely connect to my Nebula AP using SSH?

With the 'Remote SSH' option, you can establish a remote SSH connection to your Nebula AP by specifying the service port number and follow the steps below:

• Copy the remote SSH link that has been successfully generated.

“The device will use this port to create a reverse SSH connection. In case the session is not built or it cannot be used, choose other port or allow these ports in the network firewall.”

Remote SSH connection

Open a Tera Term application, paste the SSH link, and adjust the TCP (nothing else needs to be changed)

Login credentials should be found in site-wide settings.

If you have problems connecting, you can try changing the SSH connection port in the Nebula from 22 to 433, then regenerate the link.

Open a Tera Term application, paste the SSH link, and adjust the TCP (nothing else needs to be changed)