How to Add, Assign and Transfer Nebula Plus/Pro Pack Licenses

Created November 26, 2025 15:00 - Updated December 01, 2025 14:51

Serhii Boiarynov

Nebula License uses a device-based licensing model, where each license is directly bound to a specific device. This approach ensures accurate subscription tracking and proper service-level compliance across the organization. In daily administration, you may need to add a new license, assign it to a device, or transfer a license if it was assigned incorrectly or when replacing hardware (RMA).

This article provides a step-by-step overview of these core license-management tasks in Nebula:

adding a license to an organization,
assigning a license to a device using the License Wizard,
transferring a license between devices or organizations with the same owner.

You will also find information about transfer limitations and how to verify that a license was successfully assigned or moved.

Bundled License and Add-on License

A bundled license is a license that is included when you purchase a Nebula Device (Mobile Router, Access Point, Switch, NSG, USG FLEX, ATP, and USG20(W)-VPN). The bundled license is automatically assigned to the purchased Nebula Device when you add the Nebula Device to NCC. A bundled license cannot be transferred to another Nebula Device.

An add-on license is a license purchased separately from a Nebula Device as a license key, from Zyxel or another vendor. An add-on license can be applied to any Nebula Device

Adding a License to Nebula

In the Organization-wide > License & inventory, click Action > Add more licenses.
Enter the License key and the License information will display.

Click Finish. The license is now assigned to your organization and site.

Activate a License to Device

A newly adeed/assigned license will not start its expiration countdown/timer until activated. Multiple add-on Plus Pack and Pro Pack licenses can be assigned to the same Nebula Device managed by NCC.

In the Organization-wide > License & inventory, select the Devices tab.
Locate the Nebula Device to assign a license(s). Click the Actions button and select Assign license on the device row.

Clear any licenses that you do not want added to the Nebula Device.

For multiple licenses of the same type to be added to the Nebula Device, set the number of licenses in the Select # of licenses field.

Set the expected expiration date criteria from the License assignment mode.

Assign min. period – NCC assigns one of each license type with the shortest duration to each Nebula Devices.
Assign all – NCC assigns all selected license type equally to each Nebula Device.
Target expiration date – Set a future date. NCC assigns an equal number of licenses to each Nebula Devices until the expiration date (future date) is reached or exceeded.

Transfer a Used License to another Device

A license transfer — whether it’s an active license or one that is still in the queue — may be needed in various situations. Regardless of the reason, you can perform the transfer yourself through the license list and the inventory in Nebula. Please note that bundle licenses can be transferred to another device only in the case of an RMA. In all other scenarios, transferring such licenses is not available.

An administrator account should have read and write (Full) access privilege to un-assign licenses. Only an Inactive license (the license is assigned to a specific Nebula Device but not activated) can be un-assigned.

To un-assign a license, do the following:

Go to the Organization-wide > Configure > License & inventory > License screen.