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Products and warranties Warranty icon

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David Mössner
  • Updated

If the product is not listed on this page, the standard warranty terms and conditions for Europe apply. These are typically 2 years from the date of customer purchase.
Please find Products with Limited Lifetime Warranty that are now End of Life in the attached list.

The warranties are subject of Terms and agreements

NBD Service registration possible Part Number Product Warranty Life Warranty EOL Advanced Swap Service during Lifetime Country of Origin
No NBG-418NV2-EU0101F NBG-418Nv2 Wireless N300 Home Router 3 Years 2 Years - China
No WAP3205V3-EU0101F WAP3205 v3 Wireless N300 Access Point 3 Years 2 Years - China
No WRE2206-EU0101F WRE2206 Wireless N300 High Power Range Extender 3 Years 2 Years - China
No WRE6505V2-EU0101F WRE6505v2 Wireless Dual Band AC750 Range Extender 3 Years 2 Years - China
No WRE6605-EU0101F WRE6605,AC1200 Dual-Band Wireless Extender 3 Years 2 Years - China
No GS-105SV2-EU0101F GS-105SV2 5-Port Desktop Gigabit Ethernet Media Switch Limited Lifetime 2 Years - China
No GS-108SV2-EU0101F GS-108SV2 8-Port Desktop Gigabit Ethernet Media Switch Limited Lifetime 2 Years - China
No ES-105AV3-EU0101F ES-105A V3 5-Port Desktop Fast Ethernet Switch Limited Lifetime 2 Years - China
No ES-108AV3-EU0101F ES-108A V3 8-Port Desktop Fast Ethernet Switch Limited Lifetime 2 Years - China
No GS-105BV3-EU0101F GS-105B V3 5-Port Desktop Gigabit Ethernet Switch Limited Lifetime 2 Years - China
No GS-108BV3-EU0101F GS-108B V3 8-Port Desktop Gigabit Ethernet Switch Limited Lifetime 2 Years - China
Yes LTE7490-M904-EU01V1F LTE7490-M904,LTE B1/3/5/7/8/20/28/38/40/41,WCDMA B1/3/5/8, Standard,EU/UK Plug,FCS, support CA B1+B3/7 5 Years 2 Years - China
Yes VPN50-EU0101F Zyxel VPN Firewall VPN 50 5 Years 2 Years 10 Working Days China
Yes VPN100-EU0101F Zyxel VPN Firewall VPN 100 5 Years 2 Years 10 Working Days China
Yes VPN300-EU0101F Zyxel VPN Firewall VPN 300 5 Years 2 Years 10 Working Days China
Yes VPN1000-EU0101F Zyxel VPN Firewall VPN 1000 5 Years 2 Years 10 Working Days China
Yes USGFLEX50-EU0101F USG FLEX 50,EU and UK,RoHs 5 Years 2 Years 10 Working Days China
Yes USGFLEX100-EU0111F Zyxel USG Flex Firewall, VERSION 2, 10/100/1000,1*WAN, 4*LAN/DMZ ports, 1*USB (Device only) 5 Years 2 Years 10 Working Days China
Yes USGFLEX100-EU0112F Zyxel USG Flex Firewall, VERSION 2, 10/100/1000,1*WAN, 4*LAN/DMZ ports, 1*USB with 1 Yr UTM bundle 5 Years 2 Years 10 Working Days China
Yes USGFLEX100-EU0101F Zyxel USG Flex Firewall 10/100/1000,1*WAN, 1*SFP, 4*LAN/DMZ ports, 1*USB (Device only) 5 Years 2 Years 10 Working Days China
Yes USGFLEX100-EU0102F Zyxel USG Flex Firewall 10/100/1000,1*WAN, 1*SFP, 4*LAN/DMZ ports, 1*USB with 1 Yr UTM bundle 5 Years 2 Years 10 Working Days China
Yes USGFLEX100W-EU0101F Zyxel USG Flex Firewall 10/100/1000,1*WAN, 1*SFP, 4*LAN/DMZ ports, 1*USB, 802.11a/b/g/n/ac 5 Years 2 Years 10 Working Days China
Yes USGFLEX100W-EU0102F Zyxel USG Flex Firewall 10/100/1000,1*WAN, 1*SFP, 4*LAN/DMZ ports, 1*USB, 802.11a/b/g/n/ac with 1 Yr UTM Bundle 5 Years 2 Years 10 Working Days China
Yes USGFLEX200-EU0101F Zyxel USG Flex Firewall 10/100/1000, 2*WAN, 4*LAN/DMZ ports, 1*SFP, 2*USB (Device only) 5 Years 2 Years 10 Working Days China
Yes USGFLEX200-EU0102F Zyxel USG Flex Firewall 10/100/1000, 2*WAN, 4*LAN/DMZ ports, 1*SFP, 2*USB with 1 Yr UTM bundle 5 Years 2 Years 10 Working Days China
Yes USGFLEX500-EU0101F Zyxel USG Flex Firewall 7 Gigabit user-definable ports, 1*SFP, 2* USB (Device only) 5 Years 2 Years 10 Working Days China
Yes USGFLEX500-EU0102F Zyxel USG Flex Firewall 7 Gigabit user-definable ports, 1*SFP, 2* USB with 1 Yr UTM bundle / Wireless 5 Years 2 Years 10 Working Days China
Yes USGFLEX700-EU0101F Zyxel USG Flex Firewall 12 Gigabit user-definable ports, 2*SFP, 2* USB 5 Years 2 Years 10 Working Days China
Yes USGFLEX700-EU0102F Zyxel USG Flex Firewall 12 Gigabit user-definable ports, 2*SFP, 2* USB / 1 Yr UTM Bundle 5 Years 2 Years 10 Working Days China
Yes ATP100-EU0102F Zyxel ATP 10/100/1000, 1*WAN, 4*LAN/DMZ ports, 1*SFP, 1*USB with 1 Yr Bundle 5 Years 2 Years 11 Working Days China
Yes ATP100-EU0112F Zyxel ATP 10/100/1000, VERSION 2, 1*WAN, 4*LAN/DMZ ports,1*USB with 1 Yr Bundle 5 Years 2 Years 11 Working Days China
Yes ATP100W-EU0102F Zyxel ATP 10/100/1000,1*WAN, 1*SFP, 4*LAN/DMZ ports, 1*USB, 802.11a/b/g/n/ac 5 Years 2 Years 12 Working Days China
Yes ATP200-EU0102F Zyxel ATP 10/100/1000, 2*WAN, 4*LAN/DMZ ports, 1*SFP, 2*USB with 1 Yr Bundle 5 Years 2 Years 10 Working Days China
Yes ATP500-EU0102F Zyxel ATP 7 Gigabit user-definable ports, 1*SFP, 2* USB with 1 Yr Bundle 5 Years 2 Years 10 Working Days China
Yes ATP700-EU0102F Zyxel ATP 12 Gigabit user-definable ports, 2*SFP, 2* USB with 1 Yr Bundle 5 Years 2 Years 10 Working Days China
Yes ATP800-EU0102F Zyxel ATP800,EU, with 1 Yr Security Suite,RoHs 5 Years 2 Years 11 Working Days China
Yes USG20W-VPN-EU0101F  USG 20W-VPN (Device only) 5 Years 2 Years 10 Working Days China
Yes USG1100-EU0102F  USG1100 UTM BDL 5 Years 2 Years 10 Working Days China
Yes USG1900-EU0103F  USG1900 (device only) 5 Years 2 Years 10 Working Days China
Yes USG2200-EU0102F  USG2200 UTM BDL 5 Years 2 Years 11 Working Days China
  SP350E-EU0101F SP350E UAG Business WLAN Printer Limited Lifetime 5 Years 10 Working Days Taiwan
No GS1100-16-EU0103F GS1100-16 v3 Limited Lifetime 5 Years 10 Working Days China
No GS1100-24E-EU0103F GS1100-24E v3 Limited Lifetime 5 Years 10 Working Days China
Yes GS1100-10HP-EU0102F GS1100-10HP v2 Limited Lifetime 5 Years 10 Working Days China
No GS1005HP-EU0101F GS1005-HP Limited Lifetime 2 Years - China
No GS1008HP-EU0101F GS1008-HP Limited Lifetime 2 Years - China
No GS1200-5-EU0101F GS1200-5 Limited Lifetime 2 Years - China
No GS1200-8-EU0101F GS1200-8 Limited Lifetime 2 Years - China
No GS1200-5HPV2-EU0101F GS1200-5HPV2 Limited Lifetime 2 Years - China
No GS1200-8HPV2-EU0101F GS1200-8HPV2 Limited Lifetime 2 Years - China
No XGS1010-12-ZZ0101F XGS1010-12 Limited Lifetime 2 Years - China
No XGS1210-12-ZZ0101F XGS1210-12 Limited Lifetime 2 Years - China
No XGS1250-12-ZZ0101F XGS1250-12 Limited Lifetime 2 Years - China
Yes GS1300-10HP-EU0101F GS1300-10HP Limited Lifetime 5 Years 10 Working Days China
Yes GS1350-6HP-EU0101F GS1350-6HP Limited Lifetime 5 Years 10 Working Days China
Yes GS1350-12HP-EU0101F GS1350-12HP Limited Lifetime 5 Years 10 Working Days China
Yes GS1350-18HP-EU0101F GS1350-18HP Limited Lifetime 5 Years 10 Working Days China
Yes GS1350-26HP-EU0101F GS1350-26HP Limited Lifetime 5 Years 10 Working Days China
Yes GS1900-8-EU0101F GS1900-8 Limited Lifetime 5 Years 10 Working Days China
Yes GS1900-8HP-EU0103F GS1900-8HP v3 Limited Lifetime 5 Years 10 Working Days China
Yes GS1900-10HP-EU0102F GS1900-10HP v2 Limited Lifetime 5 Years 10 Working Days China
Yes GS1900-24E-EU0103F GS1900-24E v3 Limited Lifetime 5 Years 10 Working Days China
Yes GS1900-24-EU0102F GS1900-24 v2 Limited Lifetime 5 Years 10 Working Days China
Yes GS1900-24EP-EU0101F GS1900-24EP Limited Lifetime 5 Years 10 Working Days China
Yes GS190024HPV2-EU0101F GS1900-24HPv2 Limited Lifetime 5 Years 10 Working Days China
Yes GS1900-48-EU0101F GS1900-48 Limited Lifetime 5 Years 10 Working Days China
Yes GS1900-48-EU0102F GS1900-48 v2 Limited Lifetime 5 Years 10 Working Days China
Yes GS190048HPV2-EU0101F GS1900-48HPv2 Limited Lifetime 5 Years 10 Working Days China
Yes GS1915-8-EU0101F GS1915-8 Limited Lifetime 5 Years 10 Working Days China
Yes GS1915-8EP-EU0101F GS1915-8EP Limited Lifetime 5 Years 10 Working Days China
Yes GS1915-24E-EU0101F GS1915-24E Limited Lifetime 5 Years 10 Working Days China
Yes GS1915-24EP-EU0101F GS1915-24EP Limited Lifetime 5 Years 10 Working Days China
Yes GS1920-8HPV2-EU0101F GS1920-8HPv2 Limited Lifetime 5 Years 10 Working Days China
Yes GS1920-24V2-EU0101F GS1920-24v2 Limited Lifetime 5 Years 10 Working Days China
Yes GS192024HPV2-EU0101F GS1920-24HPv2 Limited Lifetime 5 Years 10 Working Days China
Yes GS1920-48V2-EU0101F GS1920-48v2 Limited Lifetime 5 Years 10 Working Days China
Yes GS192048HPV2-EU0101F GS1920-48HPv2 Limited Lifetime 5 Years 10 Working Days China
Yes XGS1930-28-EU0101F XGS1930-28 Limited Lifetime 5 Years 10 Working Days China
Yes XGS1930-28HP-EU0101F XGS1930-28HP Limited Lifetime 5 Years 10 Working Days China
Yes XGS1930-52-EU0101F XGS1930-52 Limited Lifetime 5 Years 10 Working Days China
Yes XGS1930-52HP-EU0101F XGS1930-52HP Limited Lifetime 5 Years 10 Working Days China
Yes XS1930-10-ZZ0101F XS1930-10 Limited Lifetime 5 Years 10 Working Days China
Yes XS1930-12F-ZZ0101F XS1930-12F Limited Lifetime 5 Years 10 Working Days China
Yes XS1930-12HP-ZZ0101F XS1930-12HP Limited Lifetime 5 Years 10 Working Days China
Yes XGS2210-28-EU0101F XGS2210-28 Limited Lifetime 5 Years 10 Working Days China
Yes XGS2210-28HP-EU0101F XGS2210-28HP Limited Lifetime 5 Years 10 Working Days China
Yes XGS2210-52-EU0101F XGS2210-52 Limited Lifetime 5 Years 10 Working Days China
Yes XGS2210-52HP-EU0101F XGS2210-52HP Limited Lifetime 5 Years 10 Working Days China
Yes GS2220-10-EU0101F GS2220-10 Limited Lifetime 5 Years 10 Working Days China
Yes GS2220-10HP-EU0101F GS2220-10HP Limited Lifetime 5 Years 10 Working Days China
Yes GS2220-28-EU0101F GS2220-28 Limited Lifetime 5 Years 10 Working Days China
Yes GS2220-28HP-EU0101F GS2220-28HP Limited Lifetime 5 Years 10 Working Days China
Yes GS2220-50-EU0101F GS2220-50 Limited Lifetime 5 Years 10 Working Days China
Yes GS2220-50HP-EU0101F GS2220-50HP Limited Lifetime 5 Years 10 Working Days China
Yes RPS600-HP-ZZ0101F RPS600-HP Limited Lifetime 5 Years 10 Working Days China
Yes XS3800-28-ZZ0101F XS3800-28 Limited Lifetime 5 Years 10 Working Days China
Yes XGS4600-32-ZZ0102F XGS4600-32 Switch Limited Lifetime 5 Years 10 Working Days China
Yes XGS4600-32F-ZZ0102F XGS4600-32F Switch Limited Lifetime 5 Years 10 Working Days China
Yes XGS4600-52F-ZZ0101F XGS4600-52F Switch Limited Lifetime 5 Years 10 Working Days China
Yes RGS200-12P-ZZ0101F RGS200-12P Limited Lifetime 5 Years 10 Working Days China
Yes RGS100-5P-ZZ0101F RGS100-5P Limited Lifetime 5 Years 10 Working Days China
No 91-010-204001B SFP-SX-D 5 Years 2 Years 10 Working Days Taiwan
No 91-010-203001B SFP-LX-10-D 5 Years 2 Years 10 Working Days Taiwan
No 91-010-172001B SFP-1000T 5 Years 2 Years 10 Working Days Taiwan
No SFP10G-SR-ZZ0101F SFP10G-SR 5 Years 2 Years 10 Working Days Malaysia
No SFP10G-LR-ZZ0101F SFP10G-LR 5 Years 2 Years 10 Working Days Malaysia
No DAC10G-1M-ZZ0103F DAC10G-1M v2 5 Years 2 Years 10 Working Days China
No DAC10G-3M-ZZ0103F DAC10G-3M v2 5 Years 2 Years 10 Working Days China
No SFP-SX-E-ZZBD01F SFP-SX-E 5 Years 2 Years N/A China
No SFP-LX-10-E-ZZBD01F SFP-LX-10-E 5 Years 2 Years N/A China
No SFP10G-SR-E-ZZBD01F SFP10G-SR-E 5 Years 2 Years N/A China
No SFP10G-LR-E-ZZBD01F SFP10G-LR-E 5 Years 2 Years N/A China
No SFP-BX1550-E-ZZBD01F SFP-BX1550-E (LC) 5 Years 2 Years N/A China
No SFP-BX1550-E-ZZBD02F SFP-BX1550-E (SC) 5 Years 2 Years N/A China
No SFP-BX1310-E-ZZBD01F SFP-BX1310-E (LC) 5 Years 2 Years N/A China
No SFP-BX1310-E-ZZBD02F SFP-BX1310-E (SC) 5 Years 2 Years N/A China
No POE12-30W-EU0101F PoE12-30W 5 Years 2 Years 10 Working Days China
No POE12-60W-EU0101F PoE12-60W 5 Years 2 Years 10 Working Days China
Yes CNA100-EU0101F CNA100, Cloud Network Agent Limited Lifetime 5 Years 10 Working Days China
Yes NAP303-ZZ0101F NAP303, Nebula Cloud Managed 3x3 Adaptive/Smart Antenna Wireless Access Point inc. 3 Year Professional Pack  Limited Lifetime 5 Years 10 Working Days China
Yes NAP353-ZZ0101F NAP553, Nebula Cloud Managed 3x3 Ruggedized Outdoor Wireless Access Point inc. 3 Year Professional Pack  Limited Lifetime 5 Years 10 Working Days China
Yes NSG300-ZZ0102F NSG300 Nebula Cloud Managed Security Gateway (Dual WAN) Includes 1 Year Security Pack and Professional Pack Limited Lifetime 5 Years 10 Working Days China
Yes NWA1123ACV3-EU0102F NWA1123ACv3, Standalone / NebulaFlex Wireless Access Point, Single Pack include Power Adaptor, EUand UK,ROHS Limited Lifetime 5 Years 10 Working Days China
Yes NWA1123ACV3-EU0103F NWA1123ACv3, Standalone / NebulaFlex Wireless Access Point, 3 Pack exclude Power Adaptor, EUand UK,ROHS Limited Lifetime 5 Years 10 Working Days China
Yes NWA1123ACPRO-EU0101F NWA1123 AC Pro Standalone / NebulaFlex 3x3 SU-MIMO Dual optimised Wireless Access Point (includes passive PoE injector) Limited Lifetime 5 Years 10 Working Days China
Yes NWA1123ACPRO-EU0102F NWA1123 AC Pro Standalone / NebulaFlex 3x3 SU-MIMO Dual optimised Wireless Access Point - Triple Pack (excludes passive PoE injector) Limited Lifetime 5 Years 10 Working Days China
Yes NWA5123-ACHD-EU0101F NWA5123 AC HD Wave 2 Standalone / Controller 2x2:3x3 MU-MIMO Access Point  Limited lifetime 5 Years 10 Working Days China
Yes WAC5302D-S-EU0101F WAC5302D-S Unified On-wall Smart Antenna 802.11ac AP  Limited Lifetime 5 Years 10 Working Days China
Yes WAC5302D-SV2-EU0101F WAC5302D-Sv2,Single Pack excl Power Adaptor, 1 year NCC Pro pack license bundled, EU and UK, Unified AP, ROHS Limited Lifetime 5 Years 10 Working Days China
Yes WAC500-EU0101F WAC500, Single Pack excl Power Adaptor, 1 year NCC Pro pack license bundled ,EU andD UK, UNIFIED AP,ROHS Limited Lifetime 5 Years 10 Working Days China
Yes WAC500-EU0105F WAC500, 5 Pack excl Power Adaptor, 1 year NCC Pro pack license bundled ,EU andD UK, UNIFIED AP,ROHS Limited Lifetime 5 Years 10 Working Days China
Yes WAC500H-EU0101F WAC500H, Single pack excl Power Adaptor, 1 year NCC Pro Pack license bundled,EU and UK, Unified AP,ROHS Limited Lifetime 5 Years 10 Working Days China
Yes WAC6103D-I-EU0101F WAC6103D-I 802.11ac 3x3 Dual Optimized Antenna AP (no PSU) Limited Lifetime 5 Years 10 Working Days China
Yes WAC6303D-S-EU0101F WAC6303D-S 802.11ac Wave2 3x3 Smart Antenna  Access Point with BLE Beacon (no PSU) Limited Lifetime 5 Years 10 Working Days China
Yes WAC6552D-S-EU0101F WAC6552D-S 802.11ac 2x2 External AP with integrated Smart Antenna  (no PSU) Limited Lifetime 5 Years 10 Working Days China
Yes WAC6553D-E-EU0201F WAC6553D-E 802.11ac 3x3 Outdoor  EXT Antenna AP (no PSU) Limited Lifetime 5 Years 10 Working Days China
Yes NWA110AX-EU0102F NWA110AX, Single Pack 802.11ax AP incl Power Adaptor, EU and UK, Unified AP, ROHS Limited Lifetime 5 Years 10 Working Days China
Yes NWA110AX-EU0103F NWA110AX, Triple Pack 802.11ax exclude Power Adaptor,EU and UK, Unified AP,ROHS Limited Lifetime 5 Years 10 Working Days China
Yes NWA210AX-EU0102F NWA210AX, Single Pack 802.11ax AP incl Power Adaptor,Multigig Port, EU and UK, Unified AP, ROHS Limited Lifetime 5 Years 10 Working Days China
Yes NWA210AX-EU0103F NWA210AX, Triple Pack 802.11ax exclude Power Adaptor, Mutigig Port, EU and UK, Unified AP,ROHS Limited Lifetime 5 Years 10 Working Days China
Yes WAX510D-EU0101F WAX510D, Single Pack 802.11ax 2x2 Dual Optimized Antenna exclude Power Adaptor, EU and UK, Unified AP, ROHS-1 year NCC Pro Pack license bundled Limited Lifetime 5 Years 10 Working Days China
Yes WAX510D-EU0105F WAX510D, 5 Pack 802.11ax exclude Power Adaptor,  1 year NCC Pro pack license bundled, EU and UK, Unified AP,ROHS Limited Lifetime 5 Years 10 Working Days China
Yes WAX610D-EU0101F WAX610D, Single Pack 802.11ax 2x2 Dual Optimized Antenna exclude Power Adaptor-1 year NCC Pro Pack license bundled, Multigig Port, EU and UK, Unified AP, ROHS Limited Lifetime 5 Years 10 Working Days China
Yes WAX610D-EU0105F WAX610D, 5 Pack 802.11ax exclude Power Adaptor,  1 year NCC Pro pack license bundled,Multigig Port, EU and UK, Unified AP,ROHS Limited Lifetime 5 Years 10 Working Days China
Yes WAX630S-EU0101F WAX630S, Single Pack 802.11ax 4x4 Smart Antenna exclude Power Adaptor,  1 year NCC Pro pack license bundled,Multigig Port, EU and UK, Unified AP,ROHS Limited Lifetime 5 Years 10 Working Days China
Yes WAX650S-EU0101F WAX650S, Single Pack 802.11ax 4x4 Smart Antenna exclude Power Adaptor, EU and UK, Unified AP,ROHS- 1 year NCC Pro pack license bundled Limited Lifetime 5 Years 10 Working Days China
Yes NWA220AX-6E-EU0101F NWA220AX-6E, Single Pack 802.11axe AP, Standalone / NebulaFlex, exclude Power Adaptor,  EU and UK, Unified AP, ROHS Limited Lifetime 5 Years 10 Working Days China
Yes WAX620D-6E-EU0101F WAX620D-6E, Single Pack 802.11axe AP, Dual Optimized Antenna,  Standalone / NebulaFlexPro, 1 year Nebula Pro pack license bundled, exclude Power Adaptor,  EU and UK, Unified AP,ROHS Limited Lifetime 5 Years 10 Working Days China

* Limited Lifetime = 

Limited Lifetime warranty is defined as the Lifetime of the product from when the product is launched and first supplied to customers in the EU Region until the product End of Life (EOL) announcement is made upon the local Zyxel Website. The Business products will then be supported for a further 5 years after the EU Zyxel Service Centre makes the EOL announcement.

 

Next Business Day Delivery =

Only available if the product is registered with a valid license following the terms and conditions.


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