Setting up the zCloud on the NAS and iPhone and Android

In this article, you will learn how to transfer files from your mobile (iPhone or Android) to your NAS using the zCloud APP.

If you also want to access your data while traveling, Zyxel offers you a few options. One of them is the zCloud App. In this tutorial, you'll learn how to set up the NAS and your mobile device to use this app using NAT (Port Forwarding / Redirection)

To be able to access the NAS from on the way, a few conditions must be given.

1. You must obtain an IPv4 address from your Internet service provider (ISP). This must not be behind double-NAT.
   You can check it by checking your router's IP address provided by your ISP.
   IPv4 example: 85.241.35.14
   IPv6 example: 2001:4dd0:af14:8233:3a10:d5ff:fe81:d6e
   
   If the IPv4 address is in one of these three areas, it can be assumed that there is a double NAT:
   
   10.0.0.0 - 10.255.255.255
   172.16.0.0 - 172.31.255.255
   192.168.0.0 - 192.168.255.255
   
   These address ranges are private addresses. Please check which case applies to you.
   
   Please do not confuse these address ranges with the addresses you use internally.
   
   You can have your public IP determined by services offered on the Internet. If the IP determined by one of these services matches the IP provided by the ISP, you can assume that you have IPv4.
   
   
   (Example of public IPv4 and IPv6 addresses in AVM FritzBox)
   
   
   
2. If your ISP assigns you an IPv4 address, but this is not always the same, you need a way to resolve the IP address. Zyxel offers here the use of the "zyxel.me" domain. For the benefit of this please look here:
   myZyxelCloud Setup - Video Tutorial
   This video already describes how to connect the NAS to the zCloud app, but using UPnP.
3. In order to be able to reach the NAS externally via HTTPS, you should open port 443 in the direction of the NAS in your router. If you want to use a different port, you should redirect another port (for example, 4433) from external to internal. For this, you should also consult the manual of your router.
   
   

Now that the requirements have been clarified, we can start with the configuration.
(Here it is assumed that the port 4433 is redirected from external to 443)

Create a user on the NAS and assign user-specific rights.

Install the zCloud app from the respective portal on your mobile device and open it.

iOS:

1. Under Find a NAS, tap the + icon in the top right corner
2. Enter here under IP / Netwerkname your zyxel.me address (for example your-nas.zyxel.me).
3. If you use a port other than 443 you have to enter it here as well. The address should look like this: ihrnas.zyxel.me:4433
4. Enter the created user and his password in the corresponding fields
   Enable HTTPS
5. If you wish, you can now activate Remember username and password.
6. Touch Sign In at the top right

Android

1. Open the menu in the upper left corner
2. Tap on "Find a NAS"
3. tap the + symbol in the top right corner
4. Enter here under IP / Netwerkname your zyxel.me address (for example your-nas.zyxel.me).
5. If you use a port other than 443 you have to enter it here as well. The address should look like this: your-nas.zyxel.me:4433
6. Enter the created user and his password in the corresponding fields
7. Enable HTTPS
   If you wish, you can now activate Remember username and password.
8. You can now check whether the password you have entered is correct by ticking "Show password"
9. Touch Sign In at the top right

Now you have successfully set up the NAS on your mobile device.

KB-00132