Zyxel NR2301 [5G NR Mobil-Router] - Where can I find the serial number and mac address or EMEI of the device

The Zyxel Networks NR2301 is a state-of-the-art 5G NR portable router fully compliant with 3GPP Release 16 standards, providing seamless compatibility with both 5G and 4G networks. This article addresses a frequently asked question: Where can I find this device's Serial Number and MAC address?

As the NR2301 does not have an external sticker displaying this information, locating it can sometimes be challenging. Below are all the methods available for finding the serial number and MAC address on the NR2301:

  1. Device Packaging: The box includes a sticker that lists the serial number and MAC address.
  2. Device LCD Display: The serial number and MAC address can be found on the device's built-in LCD screen.
  3. Internal Sticker: While no external sticker is present, removing the back cover reveals an internal sticker displaying the serial number and MAC address.

Device BOX

Typically, the device packaging has a white sticker that contains the following information (applicable for 4G/5G devices):
  • Device model
  • Part number of the device
  • Serial number of the device
  • MAC address of the device
  • IMEI

Device LCD Display

To open the part of the menu where the serial number, MAC address and IMEI information is displayed, proceed as follows:

  • Turn on the device
  • Open “Menu”
  • Scroll down to “About”.

Internal Sticker

If your device's original packaging is unavailable or if it cannot be powered on due to a malfunction, you may still retrieve the serial number. In such cases, please look over the sticker beneath the device's back cover, where the serial number is typically displayed. This method provides a reliable alternative when access to the device’s web interface is impossible.

Next, we’ll guide you through removing the device’s back cover to locate the serial number. Please only use this method if necessary. Opening the back cover without caution may risk damage, potentially voiding the device's warranty.

Remove the screwUse a plastic card or a special device to open the locksBack cover is held only need to be unlockedDone, check the information on the sticker

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