The Zyxel Networks NR2301 is a state-of-the-art 5G NR portable router fully compliant with 3GPP Release 16 standards, providing seamless compatibility with both 5G and 4G networks. This article addresses a frequently asked question: Where can I find this device's Serial Number and MAC address?
As the NR2301 does not have an external sticker displaying this information, locating it can sometimes be challenging. Below are all the methods available for finding the serial number and MAC address on the NR2301:
- Device Packaging: The box includes a sticker that lists the serial number and MAC address.
- Device LCD Display: The serial number and MAC address can be found on the device's built-in LCD screen.
- Internal Sticker: While no external sticker is present, removing the back cover reveals an internal sticker displaying the serial number and MAC address.
Device BOX
Typically, the device packaging has a white sticker that contains the following information (applicable for 4G/5G devices):
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Device LCD Display
To open the part of the menu where the serial number, MAC address and IMEI information is displayed, proceed as follows:
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Internal Sticker
If your device's original packaging is unavailable or if it cannot be powered on due to a malfunction, you may still retrieve the serial number. In such cases, please look over the sticker beneath the device's back cover, where the serial number is typically displayed. This method provides a reliable alternative when access to the device’s web interface is impossible.
Next, we’ll guide you through removing the device’s back cover to locate the serial number. Please only use this method if necessary. Opening the back cover without caution may risk damage, potentially voiding the device's warranty.
| Remove the screw | Use a plastic card or a special device to open the locks | Back cover is held only need to be unlocked | Done, check the information on the sticker |
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