Zyxel Multy U Basic Setup - Basic Setup Guide for Adding a New Site and Integrating Multiple Devices via the Multy App

This is a step-by-step to show you how to set up a Multy network using Multy U and the Multy App. In this scenario, we will create a new site and add both Multy Us to create a WiFi mesh. We decide which Network name we want to use and which password it should have.

End-of-Life (EOL) Notice

This is to inform you that the product Multy M1 (WSM20)/Multy Mini(WSQ20)/Multy Plus (WSQ60)/Multy U (WSR30)/Multy X (WSQ50) has officially reached its End-of-Life (EOL) status. As a result, technical support is no longer guaranteed. Any further use, configuration, or modification is performed at your own risk. We appreciate your understanding.

Add new Multy

• Open your App and make sure that you are logged in
• Tap on the blue marked button to add a Multy to a new Multy site
• Choose a name for your site
• Select the device you want to add (In this example, we chose the Multy U)

• Follow the instructions on the screen to prepare the Multy
• Unplug the modem to start from a new network
• Connect the Multy to your modem/router

• Power on both router/mode and your Multy device

• Wait for 2 minutes. Tap below, when the Multy LED is blue and tap on the button below.

  Now the Multy App tries to establish a connection to your Multy If this succeeds you will see the following screen where you can choose in which room the Multy is

• If you tap on next you will have to wait until until the Internet connection has been tested successfully.

WiFi Setup

• You can assign different names to the 2.4G and 5G networks and of course a password. If you are done, please tap on "Create" and wait 30-120 seconds:
• The creation of your first Multy WiFi will be confirmed

Add additional Multy

• You can now choose to leave it at one Multy, or add another Multy to the site
• Click on "Add Multy" to add another Multy
• Check the distance between both Multy devices

• Power up the Multy and wait until the Multy LED is blue
• If Multy LED is blue, tap on "It's solid blue" and you will see the following screen
• After the connectivity check is done successfully, both Multy's will be paired via Bluetooth:

• If this is successful you will see the following screen
• The "Location Check" will make sure that the distance between both Multy's is not too far and not too near
• If you need to change the distance, the app will tell you in what direction you have to change it

• When the check is done and successful you will be forwarded to the next screen, where you have to choose the location of the Multy
• You have now successfully added the Multy to your site
• The following screens are informational screens about your WiFi and general wiring:

Your home screen should look like this now

Congratulations, you have now successfully added two Multy to your site and can enjoy WiFi!