This article will guide you through several approaches for upgrading your Zyxel Multy system. Additionally, it will explain how to update the Zyxel Multy application on your smartphone.
How Сheck Firmware Version
To see your firmware version as well as make sure you have the newest version - you can first enable it by Menu -> Settings -> Notifications -> Enable New Firmware Notifications
Firmware Upgrade on WSQ50/WSQ60 via USB
Please reset your Multy X/Plus by pressing the reset button for 15 seconds.
Download and extract the file:
For Multy X: base64.sha512. and 220ABND5C0.bin
For Multy Plus: base64.sha512. and 220ABND5C0.bin
- Please put them(three files) into a USB drive, please put those file in drive's root folder.
- Multy should blink blue before put in USB to initiate update,
- Plug the USB drive into the USB port of Multy until the Multy fast blink white, it will take about 20 seconds.
- Please wait for the Multy reboot, it will take about 3~5 min.
- The Multy will start blinking blue LED, please start the installation on your smartphone.
Here are some requests below to help if you are still facing problems:
- Make sure that the Multy is the main router of the network. If not, please make sure the main Multy is in extender mode and not router mode.
- RESET all the Multy's by holding the RESET button for 15 seconds, unplug all the units and then do the installation again from the beginning
Firmware & App Update Procedure
Please download the latest Multy App version: iOS & Android:
Comments
0 commentsPlease sign in to leave a comment.